December 12, 2022

Q&A: Rally for Greater Consistency and Productivity Across Divisions

The telecommunications industry is one of the most competitive and fast-paced verticals in the world. Development teams in those environments need to continuously innovate, constantly deliver value, and always strive to improve.

To address these challenges, many organizations are undertaking digital transformation journeys. One top leader of a Fortune 500 telecommunications company we spoke to has seen widespread adoption, increased innovation, and increased productivity across the company thanks to their digital transformation thanks in part to Rally from Broadcom Software.

What are the challenges you need to overcome to be successful?

For us, it’s the need to balance providing our different teams the flexibility to work in a way that works for them, with the need to centrally manage and drive performance. In our industry it’s important that teams are empowered to work how they want, because that drives engagement and productivity. However, we as an organization also need a tool that can adapt to those different approaches while still giving us consistent insight into that work.

How do you go about addressing those problems?

It comes down to having the right tool, implemented and used in the right way. It’s essential that the tool can always adapt and adjust to how we want to work. If we need to compromise because of the limitations of the technology we use, then that tool will be rejected, we won’t have a clear picture of what’s going on, and we won’t be able to make the best decisions for the business. That ultimately hurts the value we can deliver to both our customers and the business. I’m sure our competitors would be happy, but it won’t help us.

What do you do, and how does it help?

When we ran into problems with our legacy tool, we decided to implement Broadcom’s Rally solution. It offers the flexibility to adapt and adjust to different ways of working while still providing us with the ability to report on, track, and manage data across all our different teams.

We didn’t actually mandate that the tool be used; rather, we made it available and encouraged areas to use it if they wanted to. One team — representing almost 20% of our total pool of developers —immediately embraced it, and they have doubled the number of solution and release trains that they manage since starting with Rally.

How is this driving your success?

Since we first implemented Rally, we have increased the number of user stories managed through the tool by a factor of five. We now have over 100,000 user stories flowing through Rally every month, which shows how well it is being embraced by our user groups.

We also have much greater consistency. It was virtually impossible to compare performance across different business areas In our old tool, but thanks to Rally we now have that insight.

Rally also encourages our users to innovate in how they work. We have teams exploring the new timeline functionality, groups looking to leverage the solution for team planning, and RTEs analyzing cumulative flow diagrams. Furthermore, the capacity planning module is driving greater productivity across all our divisions.

Tag(s): ValueOps , Rally

Michelle Kerby

Michelle brings more than 20 years of experience in marketing and sales leadership for Fortune 500 companies. She is passionate about solving customer challenges and creating loyal evangelists. Michelle is based in Silicon Valley.

Other resources you might be interested in

Solution and Capabilities Briefs July 6, 2026

Network Observability NCM

See how Network Observability NCM delivers network configuration management capabilities that automate remediation, ensure compliance, and mitigate risk.

Read Solution Brief

Office Hours July 2, 2026

Rally Office Hours: July 2, 2026

Explore the July 2, 2026, Rally Office Hours session covering OAuth security updates, the new portfolio item flow states beta, and upcoming event news.

View Recording

Blog June 29, 2026

Unleashing Enterprise Agility: The Power of Portfolio Kanban Flow States

Learn how Rally's Customizable Portfolio Item Flow States (PIFS) balance team autonomy with executive visibility to accelerate enterprise value delivery.

Read Blog

Blog June 25, 2026

Chart Your Team’s Analytics Journey with Customizable Dashboards in DX NetOps

DX NetOps now features customizable dashboards, providing standards-based flexibility and an easy way for new and existing users to add custom dashboards.

Read Blog

Blog June 25, 2026

What’s New in Network Observability for Summer 2026

Find out about the updates coming to Network Observability by Broadcom. See how you can reduce alert fatigue, automate compliance, and simplify management.

Read Blog

Office Hours June 25, 2026

Rally Office Hours: June 25, 2026

Explore product tips, including AI-driven story creation, and stay updated on the latest Rally news and upcoming collaborative events for July and August.

View Recording

Office Hours June 18, 2026

Rally Office Hours: June 18, 2026

This session covers new in-app notifications, OAuth security updates, technical Q&A on widgets, and upcoming product roadmap sessions for the community.

View Recording

Course June 16, 2026

Clarity Roadmaps: From Strategy to Execution

Learn how to use Clarity roadmaps to connect investments, timelines, financials, and delivery commitments in a single view.

Go to Training

Office Hours June 11, 2026

Rally Office Hours: June 11, 2026

Watch the June 11, 2026, Rally Office Hours for updates on Academy resources, custom page migration goals, AI documentation, and upcoming Q3 roadmap news.

View Recording