July 26, 2022

Financial Services Firms Please Customers with Clarity

As part of our panel discussion with financial services companies, we wanted to know how their industry embraces innovative, technology-based solutions, and what the challenges of such approaches are within such a traditional and highly regulated industry.

What are the challenges you need to overcome to be successful?

We need to be able to deliver value-driven solutions for our customers and employees. Time to market is critical, so we have to deliver in relatively short increments and reassess investments regularly to ensure we are always delivering the right solutions. At the same time, we have to align with the company’s more traditional process and approval frameworks, providing our leadership — and regulators —with transparency and insight into everything we’re doing.

How do you go about addressing those problems?

The only feasible option for us is to embrace a hybrid way of working. We combine the traditional approvals and initiation required for financial services industry processes with an agile approach to delivery. At the same time, we need to be able to provide visibility into our current work and any demand that is generating new work for upcoming cycles. What we need is a platform that can help us to do that while still allowing us to work in the way we want, rather than in the way the tool requires.

What do you do, and how does it help?

We have used Clarity from Broadcom Software since 2007. It allows us to do exactly what we need. We can follow our parent company’s requirements for approving and initiating new initiatives while still delivering those projects using an incremental approach. Clarity allows us to break our work into three- or six-month increments, with the ability to adjust and adapt at each of those increments. That means we’re always investing where we need to.

With Clarity we can also integrate ideation and demand management, helping us understand the work that will be coming our way in the upcoming business cycles. That allows us to make better investment decisions and plan our resource needs more effectively.

We also love the fact that even after 15 years, we can find new ways to work with Clarity to improve how we manage our work. Most recently, we have been looking at leveraging roadmaps and the new “milestones and events” functionality. We also love the ability to talk directly with Broadcom’s Clarity product team to explain our needs and press for new functionality.

How is this driving your success?

Broadcom’s Clarity solution gives us a single source of truth. All stakeholders have transparency into all work, which supports investment decisions, regulatory compliance, and everything else. Having a single solution for all our projects makes management much easier, and the ability to work in the way we want improves effectiveness and efficiency.

Most important of all, with a tool that works with us, we can deliver the right value at the right time, optimizing performance and delighting our customers.

Tag(s): ValueOps , Clarity

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v26 in Azure

Master the deployment of Automic Automation v26 on Azure AKS. Cover database setup, TLS certificates, and the new Kubernetes Gateway API.

Read White Paper

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v24 in Azure

Deploy Automic Automation Kubernetes Edition v24 on Azure AKS with this step-by-step installation and configuration guide.

Read White Paper

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v26 in AWS

Learn how to deploy Automic Automation Kubernetes Edition v26 on AWS EKS with this step-by-step guide for configuring databases, secrets, and agents.

Read White Paper

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v24 in AWS

See how to deploy Automic Automation v24 on AWS EKS. Learn about using Fargate, Helm charts, PostgreSQL, and AWS Load Balancer Controller.

Read White Paper

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v24 in GCP

This guide walks you through the steps to deploy Automic Automation Kubernetes Edition v24 into Google Kubernetes Engine (GKE) on the Google Cloud Platform (GCP).

Read White Paper

White Paper June 5, 2026

How to Install Automic Automation Kubernetes Edition v26 in GCP

Discover the steps needed to deploy Automic Automation Kubernetes Edition v26 into Google Kubernetes Engine (GKE) on the Google Cloud Platform (GCP).

Read White Paper

Blog June 4, 2026

Speed with Confidence: Managing Delivery Risk in an AI-driven Development World

Stop relying on hunches and guesswork to track and manage delivery progress. Rally's milestone delivery confidence capability offers a data-driven approach.

Read Blog

Video June 4, 2026

Cloud Orchestration with ESP dSeries Workload Automation

Learn how Broadcom's ESP dSeries Workload Automation simplifies cloud orchestration and centralizes control of hybrid workloads.

Video

Blog June 4, 2026

Automating Device and OS Compliance in Air-Gapped Networks with Agentic AI

Secure air-gapped networks by automating device compliance. Employ a hybrid agentic AI workflow that separates public intelligence from internal audits.

Read Blog