<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      November 30, 2022

      Q&A: Financial Firms Boost Employee Engagement with Clarity

      Written by: Alf Abuhajleh

      The financial industry is highly competitive. It’s essential that companies are able to have the right people working on the right things at all times, and that resources are as fully utilized as possible. At the typical scale financial companies need, that can be a challenge. We spoke to a number of companies to understand how they go about managing such large, complex operations.

      What are the challenges you need to overcome to be successful?

      Our firm, for example, has about 12,000 employees and contractors working on our IT initiatives. That’s a lot of people with different roles, reporting lines, and commitments. It’s also a tremendous number of projects to support. We need to be able to see all resources across all functions and allocations in order to understand where our current and upcoming bottlenecks are, where we have opportunities, and where we have over- or under-allocation issues.

      How do you go about addressing those problems?

      It can’t be through a standard approach. We need to be able to deliver work using traditional, Agile, and increasingly hybrid ways of working; a single standard process and resource pool, therefore, doesn’t work. Instead, we need a tool that supports different ways of working while still providing us with a complete picture of resourcing. We also require the ability to report, analyze, and model resource availability and utilization to optimize performance.

      We need to be able to connect work with strategy so that we understand the business impact of our resourcing decisions and challenges. We also need to be able to quickly understand how variances between planned and actual resource needs impact performance. All stakeholders need to see information in a context that makes sense for them – resource owners seeing what their people were doing, project managers understanding where their challenges and bottlenecks were, and so on.

      What do you do, and how does it help?

      We use Broadcom’s Clarity platform, which gives us exactly what we need. We can assign resources using individuals or roles, monitor actual vs. planned utilizations, and report on all areas where we have challenges and opportunities. We can also model different project schedules and mixes to understand resource impacts. Clarity’s insights give us a level of understanding of our resources that we just haven’t had before.

      We do the same thing using Broadcom’s Value Stream Management (VSM) solution that combines the Clarity platform with Rally. As an increasing amount of our work moves to Agile, our teams can operate in Rally while we can consolidate resource information from all work management tools in Clarity, helping us understand what’s happening across all work delivery approaches. It makes resource decisions faster and easier, and improves those decisions’ effectiveness and efficiency.

      How is this driving your success?

      Companies always say that people are their most important asset, and it’s true. When we are able to better understand what’s happening with our resource utilization and allocation, not only are we more effective and efficient, but we are also able to improve employee engagement and motivation. Every individual feels that the organization better understands the situation that they are in, and feels that their workload is better balanced.

      Additionally, the fact that Broadcom’s solution connects work directly with strategies allows all our people to understand how they are contributing to the success of the business. That’s powerful, and drives even greater performance.

      Tag(s): Value Stream Management , ValueOps , Clarity

      Alf Abuhajleh

      Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

      Other resources you might be interested in

      icon
      Blog October 30, 2025

      This Halloween, the Scariest Monsters Are in Your Network

      See how network observability can help you identify and tame the zombies, vampires, and werewolves lurking in your network infrastructure.

      Read Blog
      icon
      Blog October 29, 2025

      Your Root Cause Analysis is Flawed by Design

      Discover the critical flaw in your troubleshooting approaches. Employ network observability to extend your visibility across the entire service delivery path.

      Read Blog
      icon
      Blog October 29, 2025

      Whose Fault Is It When the Cloud Fails? Does It Matter?

      In today's interconnected environments, it is vital to gain visibility into networks you don't own, including internet and cloud provider infrastructures.

      Read Blog
      icon
      Blog October 29, 2025

      The Future of Network Configuration Management is Unified, Not Uncertain

      Read this post and discover how Broadcom is breathing new life into the trusted Voyence NCM, making it a core part of its unified observability platform.

      Read Blog
      icon
      Office Hours October 23, 2025

      Rally Office Hours: October 9, 2025

      Discover Rally's new AI-powered Team Health Widget for flow metrics and drill-downs on feature charts. Plus, get updates on WIP limits and future enhancements.

      View Recording
      icon
      Course October 23, 2025

      AAI - Navigating the Interface and Refining Data Views

      This course introduces you to AAI’s interface and shows you how to navigate efficiently, work with tables, and refine large datasets using search and filter tools.

      Go to Training
      icon
      Office Hours October 23, 2025

      Rally Office Hours: October 16, 2025

      Rally's new AI-driven feature automates artifact breakdown - transforming features into stories or stories into tasks - saving time and ensuring consistency.

      View Recording
      icon
      Blog October 22, 2025

      What’s New in Network Observability for Fall 2025

      Discover how the Fall 2025 release of Network Observability by Broadcom introduces powerful new capabilities, elevating your insights and automation.

      Read Blog
      icon
      eBook October 22, 2025

      Modernizing Monitoring in a Converged IT-OT Landscape

      The energy sector is shifting, driven by rapid grid modernization and the convergence of IT and OT networks. Traditional monitoring tools fall short.

      Read eBook