|
Key Takeaways
|
|
In recent years, Wi-Fi has emerged as the de facto architecture for local area networks (LANs) and campus networks. Wi-Fi is also gaining more widespread usage in factories and operational technology environments.
Despite its ubiquity, Wi-Fi presents some persistent challenges for network operations center (NOC) teams. Fundamentally, it’s very difficult for these teams to ensure optimized service delivery in Wi-Fi environments, and track performance within the context of the complex networks that user transmissions are reliant upon.
Today, most network operations teams still monitor Wi-Fi as if it were a wired service, with no comprehension of aspects like radio integrity or user movement.
Think about it. Can your NOC team answer the following questions regarding Wi-Fi network delivery?
- How do I discover and visualize my multi-vendor wireless networks, and track them along with my wired and software-defined environments?
- How do I determine which infrastructure elements of my wireless network need attention now?
- How do I understand whether and how LAN, WAN, and SD-WAN outages affect the experiences of Wi-Fi users?
- How do I respond to localized challenges of slow Wi-Fi performance?
- How do I anticipate Wi-Fi performance issues before there’s an impact on users?
To gain this kind of visibility, you need a highly scalable, multi-vendor network management solution that correlates Wi-Fi, SDN, and traditional network events, along with radio frequency metrics to deliver a complete view of wireless network health.
Software vendors must empower teams in today’s NOCs to monitor wireless networks using standard operational workflows for alarm management, ticketing, and triage. However, these workflows must also incorporate awareness of radio frequency metrics, noise level, interference, and wireless user demographics and movements. Level 2 and 3 NOC teams also need to apply field-proven analytics to Wi-Fi, incorporating factors like baselines, deviation from normal, time over threshold, and business hours.
With these capabilities, you can expect to see these results:
- Faster delivery of new services to market
- More accurate ticketing for Wi-Fi issues and escalations
- Accelerated detection of the root cause of network issues
- Improved network availability
To learn more, be sure to check out a recent webcast I hosted: Wi-Fi, LAN, and WAN Performance for Your Enterprise Networks.
Jeremy Rossbach
As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...
Other resources you might be interested in
Powering RAG Pipelines With Automic Automation
See how Automic Automation optimally equips you for the AI revolution, combining proven enterprise capabilities with the potential of generative AI.
Unlock Real-Time AWS Observability With Streaming Ingestion in DX Operational Observability
With streaming ingestion capabilities, DX Operational Observability offers visibility into your AWS telemetry, enhancing insights and incident response.
Observability and IT Monitoring Governance: Establishing Order (Part 3 of 4)
Find out how DX Unified Infrastructure Management (DX UIM) supports monitoring governance, enabling teams to manage configurations and track alarm policies.
Observability and IT Monitoring Governance (Part 4 of 4)
This post shows how baselines, KPIs, and thresholds are essential for monitoring governance. See how IT can shift from reactive to proactive IT management.
What's Really Happening in Your Branch Office Network?
Fragmented monitoring tools create critical visibility gaps in branch networks. Find out why you need network observability to pinpoint the cause of issues.
Rally Office Hours: August 28, 2025
Learn about the general availability of the AI writing assistant in Rally, then follow the weekly Q&A session with Rally product experts.
AI as Talent: Navigating the New Landscape of Artificial Intelligence Management
Adopt a strategic talent management approach to AI, so you can ensure investments generate sustainable value, improve competitive edge, and mitigate risks.
Automic Automation Cloud Integration: Google Dataproc Agent Integration
Broadcom's Google Dataproc Automation Agent lets you easily execute Dataproc jobs, monitor and manage them with your existing enterprise workload automation, as well as other cloud-native activities.
Observability and Monitoring Governance (Part 1 of 4)
Find out how strong monitoring governance can help IT teams cut through the noise, see what truly matters, and act with precision.