August 23, 2022

Insurance Leaders: “Want to go Agile? Get a purpose-built tool.”

Across a broad swath of industries, many organizations are undertaking Agile transformation journeys. We spoke to a top leader of an international insurance firm that is increasing how and where they leverage Agile approaches. Here are some of their thoughts.

What are the challenges you need to overcome to be successful?

As we looked to scale Agile across our organization, one of the biggest problems that we experienced was that our tool wasn’t, well, agile. It was little more than a fancy looking spreadsheet and our staff spent their time battling with the tool rather than leveraging the tool to help the business. That just wasn’t sustainable.

How do you go about addressing those problems?

Just like any other aspect of business, the ability to deliver work effectively using Agile requires a combination of the right information driving the ability to make sound decisions in a timely manner, and a tool that allows people to focus on doing their work rather than interacting with the tool. We needed to find a solution that could easily integrate with our other enterprise tools, and that could help us become more effective and efficient.

What do you do, and how does it help?

For us, Rally Software from Broadcom was the answer. We recently ran our first PI planning session using the tool and we cut the duration of the planning session by two hours. Multiply that across the number of people and the number of times we plan PIs and it becomes a material saving. And of course, that efficiency means staff time can be redirected into work that adds value to the business.

Rally integrates with our other tools—delivering information, consuming information, and generally improving workflow and automation. That means people have the information they need in a way that works for them, allowing them to focus on their tasks. We’re also planning to leverage Rally as a decision-making tool for the business—helping teams to prioritize and refine user stories and drive more improvements.

How is this driving your success?

We’re breaking down siloes. With the ability to collaborate in a tool that actually helps us deliver, we are strengthening relationships between business and IT. That improves understanding and ultimately drives engagement in ensuring that the best possible solutions are delivered—so we can keep increasing customer and business value.

Tag(s): ValueOps , Rally

Michelle Kerby

Michelle brings more than 20 years of experience in marketing and sales leadership for Fortune 500 companies. She is passionate about solving customer challenges and creating loyal evangelists. Michelle is based in Silicon Valley.

Other resources you might be interested in

Office Hours February 5, 2026

Rally Office Hours: February 5, 2026

Learn about new endorsed widgets and UX research needs, and hear from the Rally team about key topics like user admin, widget conversion, custom grouping, Slack integration, and Flow State filtering.

View Recording

Course February 2, 2026

AppNeta: Design Browser Workflows for Web App Monitoring

Learn how to design, build, and troubleshoot Selenium-based browser workflows in AppNeta to reliably monitor web applications and validate user experience.

Go to Training

Course February 2, 2026

DX NetOps: Time Zone and Business Hours Configuration and Usage

Learn how to set and manage time zones and business hours within DX NetOps Portal to ensure accurate data display and optimize analysis and reporting.

Go to Training

Office Hours January 29, 2026

Rally Office Hours: January 29, 2026

Learn more about the deep copy feature, and then hear a follow-up discussion on the slipped artifacts widget and more in this week's session of Rally Office Hours.

View Recording

Blog January 28, 2026

When DIY Becomes a Network Liability

While seemingly expedient, custom scripts can cost teams dearly. See why it’s so critical to leverage a dedicated network configuration management platform.

Read Blog

Blog January 26, 2026

Three Reasons Why You Shouldn’t Connect Just Any Team Tool to Clarity

See how connecting the wrong tools to Clarity can introduce more risk than value. Employ Rally and Clarity to enforce governance and filter out noise.

Read Blog

Office Hours January 22, 2026

Rally Office Hours: January 22, 2026

Learn about a custom view for dependency and blocked work reporting, plus a new field locking feature for admins.

View Recording

Course January 22, 2026

DX NetOps: Install Network Configuration Management

Learn how to install DX NetOps Network Configuration Management.

Go to Training

Video January 20, 2026

Automic Automation Cloud Integration: SAP Integration Suite Integration

Instantly inherit the advanced capabilities of your enterprise solution, enabling you to deliver your digital transformation more quickly and successfully.

Watch Video