April 1, 2022

Global Data Firm Sorts Staffing with Clarity

If you run a multinational company that manages location data for automotive services, you need technology solutions that can handle big swings with little disruption. We talked to such a company recently. Here’s an excerpt.

Q: What were the challenges you needed to overcome to be successful?

A: We’re a data company, and our data changes continuously. Our clients expect our specialist data sets to be accurate, complete, and constantly up to date. That means we have to constantly update that data, both through our own efforts and through a network of 1,500 vendors. We can’t buy off-the-shelf software to help us do that so we need to find solutions that we can adapt to our needs.

Q: How did you go about addressing those problems?

A: We view our data as a series of distinct assets and we assign large-scale work orders and smaller scale task orders to those assets. We then allocate resources, either internally or externally, and track the work to completion. We also manage a lot of small-scale vendor contracts that need to be subjected to approval workflows, time tracking, and monitoring for completion. That overall picture has a number of similarities with project management systems, so we looked for one that would allow us to adjust it to meet our needs.

Q: What did you do, and how did it help?

A: We chose Clarity from Broadcom. It is highly configurable and allows us to adapt it exactly as we need. We can create as many assets as we need for the subsets of our data and generate all the work orders and task orders associated with those assets. We can also assign resources and our managers can track and approve those allocations.

Based on data update needs, our managers can create custom, small-duration contracts with our vendors, and those contracts can be submitted through a standard workflow for review and approval. In addition, Clarity allows us to track time for those vendors at a team level. As a result, we can consolidate time tracking for each vendor rather than having to do it at the individual resource level, which is much more effective for us.

Q: How is this driving your success?

A: Without Clarity, we simply couldn’t do some of the resource management activities that we carry out, nor could we handle some of the time tracking. We operate in a business where it is essential to have the right data at all times and that only happens when our internal teams and vendors are able to focus on managing and updating that data.

That’s what Clarity allows us to do—it handles all the administration and tracking and frees our people to focus on what makes us who we are.

Tag(s): ValueOps , Clarity

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

Solution and Capabilities Briefs July 6, 2026

Network Observability NCM

See how Network Observability NCM delivers network configuration management capabilities that automate remediation, ensure compliance, and mitigate risk.

Read Solution Brief

Office Hours July 2, 2026

Rally Office Hours: July 2, 2026

Explore the July 2, 2026, Rally Office Hours session covering OAuth security updates, the new portfolio item flow states beta, and upcoming event news.

View Recording

Blog June 29, 2026

Unleashing Enterprise Agility: The Power of Portfolio Kanban Flow States

Learn how Rally's Customizable Portfolio Item Flow States (PIFS) balance team autonomy with executive visibility to accelerate enterprise value delivery.

Read Blog

Blog June 25, 2026

Chart Your Team’s Analytics Journey with Customizable Dashboards in DX NetOps

DX NetOps now features customizable dashboards, providing standards-based flexibility and an easy way for new and existing users to add custom dashboards.

Read Blog

Blog June 25, 2026

What’s New in Network Observability for Summer 2026

Find out about the updates coming to Network Observability by Broadcom. See how you can reduce alert fatigue, automate compliance, and simplify management.

Read Blog

Office Hours June 25, 2026

Rally Office Hours: June 25, 2026

Explore product tips, including AI-driven story creation, and stay updated on the latest Rally news and upcoming collaborative events for July and August.

View Recording

Office Hours June 18, 2026

Rally Office Hours: June 18, 2026

This session covers new in-app notifications, OAuth security updates, technical Q&A on widgets, and upcoming product roadmap sessions for the community.

View Recording

Course June 16, 2026

Clarity Roadmaps: From Strategy to Execution

Learn how to use Clarity roadmaps to connect investments, timelines, financials, and delivery commitments in a single view.

Go to Training

Office Hours June 11, 2026

Rally Office Hours: June 11, 2026

Watch the June 11, 2026, Rally Office Hours for updates on Academy resources, custom page migration goals, AI documentation, and upcoming Q3 roadmap news.

View Recording