April 1, 2022

Global Data Firm Sorts Staffing with Clarity

If you run a multinational company that manages location data for automotive services, you need technology solutions that can handle big swings with little disruption. We talked to such a company recently. Here’s an excerpt.

Q: What were the challenges you needed to overcome to be successful?

A: We’re a data company, and our data changes continuously. Our clients expect our specialist data sets to be accurate, complete, and constantly up to date. That means we have to constantly update that data, both through our own efforts and through a network of 1,500 vendors. We can’t buy off-the-shelf software to help us do that so we need to find solutions that we can adapt to our needs.

Q: How did you go about addressing those problems?

A: We view our data as a series of distinct assets and we assign large-scale work orders and smaller scale task orders to those assets. We then allocate resources, either internally or externally, and track the work to completion. We also manage a lot of small-scale vendor contracts that need to be subjected to approval workflows, time tracking, and monitoring for completion. That overall picture has a number of similarities with project management systems, so we looked for one that would allow us to adjust it to meet our needs.

Q: What did you do, and how did it help?

A: We chose Clarity from Broadcom. It is highly configurable and allows us to adapt it exactly as we need. We can create as many assets as we need for the subsets of our data and generate all the work orders and task orders associated with those assets. We can also assign resources and our managers can track and approve those allocations.

Based on data update needs, our managers can create custom, small-duration contracts with our vendors, and those contracts can be submitted through a standard workflow for review and approval. In addition, Clarity allows us to track time for those vendors at a team level. As a result, we can consolidate time tracking for each vendor rather than having to do it at the individual resource level, which is much more effective for us.

Q: How is this driving your success?

A: Without Clarity, we simply couldn’t do some of the resource management activities that we carry out, nor could we handle some of the time tracking. We operate in a business where it is essential to have the right data at all times and that only happens when our internal teams and vendors are able to focus on managing and updating that data.

That’s what Clarity allows us to do—it handles all the administration and tracking and frees our people to focus on what makes us who we are.

Tag(s): ValueOps , Clarity

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

Course August 24, 2026

AAI - Creating and Publishing AI-powered Data Insights

Learn how to create AI-powered data insights using natural language prompts, refine the generated results, and publish useful insights.

Go to Training

Course August 21, 2026

AAI - Configuring the Cost Model for Chargeback Reporting

Learn how to configure the Cost Model in AAI by defining cost centers, associating jobs with those cost centers, and entering annual cost factors.

Go to Training

Course August 20, 2026

Clarity: Strategic Workforce Planning with the Staffing Workspace

This course blends strategic portfolio management (SPM) concepts with Clarity Staffing. See how to use the product and make better business decisions.

Go to Training

Office Hours August 20, 2026

Rally Office Hours: August 20, 2026

This Rally Office Hours session reveals the general availability of a Kanban board extension to the custom board widget. Get expert tips for custom views.

View Recording

Course August 19, 2026

ValueOps ConnectALL 101

This is an introductory course for new ConnectALL administrators and implementation teams.

Go to Training

Course August 14, 2026

AAI: Monitoring Global Shift Operations with Jobstream Runs Views

Focuses on live operational triage, teaching operators to track real-time executions, identify "Red-Zone" failures, and drill down to resolve bottlenecks.

Go to Training

Course August 14, 2026

AAI: Triaging Incidents via the Gantt View

See how to use the Gantt Command Center to isolate failures and restore pipelines. Trace dependency paths, evaluate delays, and inspect job properties.

Go to Training

Course August 14, 2026

AAI: Tracking Trends & Runtimes with Jobstream Run Details

Learn how to analyze multi-week historical performance using Actual, Relative to SLA, and SLA Graph views. See how to spot and prove performance issues.

Go to Training

Office Hours August 13, 2026

Rally Office Hours: August 13, 2026

This Rally Office Hours session covers upcoming product deprecations, custom view migrations, high-level reporting solutions, and workspace field updates.

View Recording