by: Jason Paraiso
In my roles as a project manager for software implementation projects and as a power user of my organization’s project management and procurement applications, I’ve experienced ups and downs in application delivery and maintenance. One determining factor is the relationship between IT and each Business Unit (BU) in the organization.
When there is a healthy relationship and strong connection among stakeholders, things tend to go well. IT can deliver what is needed by the BU for successful business outcomes and increased customer value.
Most of us know our IT department through the support desk. We may need to submit a ticket for a software license request, install a new application, or report an incident when a system is down. These are bare necessities to maintain operations, but this does little to address the dynamic needs of an organization. So much more can be done!
Let’s consider seven practices to build a stronger connection between your IT and BU teams to build trust and deliver more value.
With diligent effort to build a strong connection between your IT and BU comes some upside. Here are four benefits that you will hopefully gain.
Ideally, with top-to-bottom organizational support and iterative application of the above practices, you can optimize your IT and BU connection and benefit the whole organization.
For more on Business and IT alignment, see ValueOps on Broadcom’s Enterprise Software Academy.