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    January 11, 2024

    Upgrade to DX UIM 23.4 During Broadcom Support’s Designated Weekend Upgrade Program

    Support and Engineering Personnel Provide Near-Immediate Attention During the Upgrade on February 10 and 11

    DX Unified Infrastructure Management (DX UIM) 23.4 is a major, new release of our cornerstone solution for full stack infrastructure observability. This release is due for general availability on January 15, 2024. This release meets the requirement for addressing web-scale IT complexity in enterprises, government agencies, and managed service providers. With this release, customers can manage hybrid, multi-cloud environments and optimize IT operations intelligence.

    Staying current with the latest version is a good IT practice as it provides access to new features, enhancements to existing capabilities, and security updates. However, upgrades may be challenging and time-consuming.

    To ease the burden, Broadcom offers a designated weekend upgrade program. Through this program, support and engineering personnel are available for near-immediate attention if issues arise during the upgrade. The program also includes a pre-upgrade review to provide further confidence for a successful upgrade.

    For DX UIM 23.4, the designated weekend upgrade program is February 10-11 from 6:00 a.m. ET to 6:00 p.m. ET. For more details on the program, go here. To register for the program and initiate the pre-upgrade review, go here.

    Why upgrade to DX UIM 23.4?

    DX UIM 23.4 enhancements include:

    • Richer home screens by role and technology, with new Observability View Designer
    • Improved zero-touch monitoring scale and resilience for Monitoring Configuration Service (MCS)
    • Personalize Operator Console per role and responsibility; white-labeling enabled for further personalization
    • Extended container and orchestrator support for public cloud services, virtual environments, and storage systems
    • Optional non-root access for deployment and ongoing monitoring
    • Updated platform and database support enables web-scale deployments
    • In-product content enrichment with online access to documentation, blogs, videos, and knowledge base
    • Security updates based on latest scans

    What customers reported during DX UIM 23.4 beta testing

    "The new Observability View Designer in DX UIM 23.4 is a game-changer! It's incredibly intuitive and allows me to create custom views that perfectly fit my team's needs." – Healthcare Solution Provider Based in the U.S.

    "I'm thrilled with the enhanced personalization options in DX UIM 23.4. Tailoring the Operator Console to our roles has made monitoring so much more efficient." – Global Service Provider Based in Europe

    "DX UIM 23.4's improved scale and resilience for MCS is exactly what we needed. Deploying monitoring profiles has never been smoother or more reliable." – Service Provider Based in APJ

    "Security is a top priority for us, and DX UIM 23.4 delivers. The security enhancements give me peace of mind that our infrastructure is well-protected." – Large Financial Services Provider based in Europe

    Tag(s): AIOps , DX UIM

    Steven Guthrie

    Steve is a product marketing manager for full-stack infrastructure observability from Broadcom. He is an active participant in the evolution of legacy and emergence of innovative software for AIOps-based IT operations and the business services IT supports.

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