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Key Takeaways
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- Employ ValueOps ConnectALL to bridge Endevor with other enterprise solutions like ServiceNow.
- See how you can reduce audit risks, speed incident resolution, and streamline operations.
- Centralize all use case synchronization and automation in a single platform, eliminating the challenges of siloed operations.
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Achieving clarity, staying compliant, and enhancing operational efficiency aren’t just nice-to-haves—they are the critical pillars that support the success of digital enterprises. Without meeting these requirements, organizations risk falling behind in a rapidly evolving landscape. Yet, many organizations that rely on mainframes and use software change management solutions like Broadcom Endevor still operate in silos. Too often, these silos are disconnected from modern IT service management (ITSM) platforms like ServiceNow, or are only linked through one-off scripts.
This lack of integration introduces audit risks, delays incident resolution, and creates operational blind spots. By using ValueOps ConnectALL to bridge Endevor with other enterprise solutions like ServiceNow, organizations can eliminate these challenges and streamline operations. By synchronizing Endevor with ServiceNow, IT leaders can gain a unified view of work artifacts, progress updates, and approvals.
Here’s why this integration is necessary.
Key challenges IT leaders face
1. Audit and compliance risks
The problem:
- Manual tracking of mainframe changes leads to inconsistencies and audit gaps.
- Failure to maintain traceability raises non-compliance risks.
- Regulatory fines and audit failures erode business credibility and revenue.
Business impact:
- Companies with manual compliance tracking incur higher audit preparation costs.
How ValueOps ConnectALL helps:
- Automates change tracking between Endevor and ServiceNow.
- Ensures a clear, real-time audit trail.
- Minimizes compliance risks and reduces the likelihood of audit failures.
2. Visibility and accountability gaps
The problem:
- IT teams lack real-time insights into mainframe changes.
- Modifications in Endevor go untracked, leading to deployment conflicts and inefficiencies.
Business impact:
- Poor visibility increases the risk of costly failed deployments.
How ValueOps ConnectALL helps:
- Synchronizes data across teams for instant change visibility.
- Establishes accountability through clear audit trails.
- Proactively resolves issues before they escalate.
3. Delayed incident resolution
The problem:
- Disconnected systems slow down root cause analysis.
- ServiceNow incidents are not linked to mainframe application changes.
- Manual troubleshooting increases mean time to resolution (MTTR).
Business impact:
- Disconnected IT systems lead to higher downtime-related costs.
How ValueOps ConnectALL helps:
- Links ServiceNow incidents directly to Endevor code and package records automatically.
- Decreases time spent on context switching and boosts resolution efficiency.
- Enhances coding time and business continuity.
4. Improved governance and CAB approval automation
The problem:
- Manual governance processes are slow and error prone.
- Lack of automated change advisory board (CAB) approvals delays critical updates and deployments.
Business impact:
- Inefficient governance can significantly delay timelines and have an adverse impact on business agility.
How ValueOps ConnectALL helps:
- Automates governance processes and CAB approvals.
- Ensures compliance with corporate and regulatory policies through streamlined procedures.
- Accelerates time-to-market for software and updates.
Transforming IT operations with integrated automation
Integrating mainframe applications like Endevor with ServiceNow is essential for modern IT operations. With ValueOps ConnectALL, all use case synchronization and automation are centralized in a single platform, replacing disparate scripts. This unified approach eliminates the challenges of siloed operations, enhancing compliance, improving operational visibility, and reducing risk.
It’s not just about keeping pace—it’s about staying ahead in a digital-first world. Ready to hear how IT leaders are driving this transformation?
Join the conversation and live demo to see how ValueOps ConnectALL can revolutionize your IT operations by integrating your mainframe with ServiceNow.
