March 6, 2025
A Broadcom Knight provides a real-world case study about how he has modeled and proposed to achieve 20% to 30% reduction in IT costs for a global enterprise customer
4 min read
|
Key Takeaways
|
|
In my previous Broadcom Knights’ blog articles, I shared the many business drivers and best practices using the Clarity modern UX. As a Solution Architect and Broadcom Knight, my role sometimes goes beyond just helping customers with product adoption to looking at their enterprise landscape to help them identify and track TCO (total cost of ownership) reduction throughout their Broadcom solution journey.
Tracking TCO reduction: How does it work?
At HCLTech, our TCO reduction model is based on the TOGAF® Standard, a standard of the The Open Group that is a proven Enterprise Architecture methodology and framework and backed by the Architecture Development Method. Our focus is to help customers identify and track TCO reduction throughout the Broadcom solution journey starting from inception until at least the Technology Architecture phase below. If they select Broadcom solutions such as Clarity, Rally, ConnectALL, and ValueOps Insights, we help them through change management of the entire architecture migration.
Reducing complexity, reducing TCO: A case study
Many enterprises find themselves drowning in overlapping tools, redundant costs, and inefficient systems. One global organization faced this exact challenge—multiple departments, each using their own software, leading to rising costs and inconsistent ways of working. I was asked to help, not by forcing a drastic overhaul, but by designing a structured, phased approach to consolidation in multiple steps, working alongside the enterprise architects. This effort was NOT to replace the existing architects within the customer organization; instead, it was to collaborate with them to plan and showcase the business value and cost reduction models. The goal? Reduce costs over time while ensuring teams still have the functionality needed, in a gradual transition.
The Challenge: too many planning and management tools, too much complexity with limited visibility
Over time, the company’s IT ecosystem had become a maze of disconnected planning systems with overlapping functionalities. Workday handled time entry; SAP covered HR, payroll, and finance; Jira tracked agile teams; and Microsoft 365 managed project time planning, while a KPI tool and Clarity overlapped on KPIs, transformation, and portfolio planning. Each tool had a purpose but, together, they created unnecessary complexity and cost.
Departments were attached to their systems. They had specific needs and valid concerns about change. The challenge wasn’t just technical; it was about aligning people, processes, business goals and for most enterprises, a cultural mindset change. Instead of forcing an abrupt overhaul, we worked closely with business units to analyze usage patterns, integration challenges, and team dependencies. Throughout this collaborative process, we built a phased consolidation plan, centralizing project, portfolio, and resource management within Clarity, while preserving essential functions from other tools thru REST API based integrations, directly connecting them in real-time.
Rather than pushing a one-size-fits-all solution, we built a strategy that made sense for the business by taking the following steps:
- Identified redundancies: Mapped tool usage to pinpoint overlapping features and underused systems, mapping their business capabilities in a gap analysis model to identify redundancies/improvement opportunities. Our model is not just based on direct costs (licenses, support fees) but also hidden costs with assumptions such as training, administration, and the productivity loss due to fragmented systems.
- Engaged stakeholders: Worked closely with teams to understand critical needs and address concerns early.
- Planned a phased transition: Designed a step-by-step approach to minimize disruption, finding champions within the organization to adopt them early when possible.
- Standardized on Clarity: Used Broadcom Clarity as the central hub for portfolio and resource management, while integrating essential functions from other tools. Use the roadmap capabilities to showcase the entire transitional phases and milestones, capturing TCO reduction over time directly into the tool for complete transparency.
The results: Cost savings and simplicity
By focusing on practical changes instead of forcing immediate overhauls, we delivered real value:
- Modeled between 25-30% reduction in IT costs from reduced license, OpEx and service fees.
- A simpler, more efficient toolset that improved standardization.
- Stronger collaboration with teams working from a unified system.
- Better return on existing investment and more importantly, reduced risk for future investment, which is often overlooked.
- Buying decisions are simpler, because the information governing procurement is readily available in a coherent plan.
This wasn’t just about saving money—it was about creating an IT environment that worked better, scaled easily, and supported long-term business goals. It also improved visibility in all levels while reducing duplication of efforts/redundancy/technical debt over the years.
Why this approach to TCO works
Most companies avoid tool consolidation because of the risks—losing key functionality, disrupting operations, or facing internal pushback. But by taking a business-first approach, we ensure:
- Data-driven architecture-decisions, not assumptions
- Minimal operational disruption
- Alignment with business and IT strategy
- A clear, stepwise roadmap
Tool consolidation isn’t just about cutting costs—it’s about making IT investments work smarter.
Want to streamline your IT landscape and cut unnecessary costs while looking at Broadcom Products you might already have or looking to invest in? Let’s talk about how a tailored enterprise architecture review can help for your specific situation.
- Learn more about Clarity by Broadcom
- Learn more about HCLTech Consulting Services
Nilashis Chatterjee
Nilashis has spent over 18 years harnessing an innovative industry presence to drive brand awareness and leading geographically/culturally diverse teams around the world. He specializes in the Digital Transformation and Advisory Consulting area in Service Management, Project, Program, Product, Portfolio Service...
Other resources you might be interested in
Rally Office Hours: October 2, 2025
The Rally Model Context Protocol (MCP) Server acts as a standardized interface for AI models and developer tools. Learn about this exciting new feature then follow the weekly Q&A session with Rally...
Why 1% Packet Loss Is the New 100% Outage
In an era of real-time apps and multiple clouds, the old rules about 'acceptable' network errors no longer apply. See why you need end-to-end observability.
Rally Office Hours: September 25, 2025
Rally Office Hours delivers an essential product tip: Learn to transition from Legacy Custom Pages to powerful Custom Views. Plus, Q&A insights.
Defining the Network Engineer of Tomorrow
Read this post and see why the most important investment isn't in new hardware, but in transforming your team from device managers to service delivery experts.
Harnessing AppNeta’s Browser- and HTTP-based Workflows to Track User Experience
AppNeta’s browser- and HTTP-based workflows let you see what users actually experience. Preempt issues before they become headaches for your end users.
“Rego U” Recap: Why SPM Is Still Hot
Rego Consulting’s Annual Conference underscored why strategic portfolio management (SPM) is still essential. Leverage SPM to bridge strategy and execution.
What's New in AutoSys 24.1: Built for the Modern Automation Landscape
See how AutoSys 24.1 is designed to streamline your daily tasks, accelerate troubleshooting, and simplify how you integrate with the latest technologies.
Rally Office Hours: September 18, 2025
In the latest edition of Rally office hours, learn about changes to the Progress Views widget and then follow the weekly Q&A session with Rally product experts.
Automic Automation Cloud Integrations: Google Cloud Batch Agent Integration
See how Broadcom's Google Cloud Batch Automation Agent makes it easy to schedule, queue, and execute batch processing workloads on Google Cloud resources.