Network Observability: Boosting NOC Performance in an AI-Driven World

In today’s digital battleground, a business’ survival depends on the robustness and reliability of its network infrastructure. Network connectivity represents the backbone of critical operations and services. Optimized network performance and experience is the lifeblood of corporate success. With the surge in cloud computing and cutting-edge technologies, networks are becoming intricate and multi-layered beasts. This complexity has introduced new visibility gaps for network operations center (NOC) teams and other stakeholders, including developers, site reliability engineers, and security administrators.

The challenge of network visibility

The glaring absence of comprehensive network visibility is a major thorn in the side of operations teams today. Without it, they flounder in the dark, unable to swiftly pinpoint and fix issues, let alone foresee potential threats and tackle them before they wreak havoc on users and the business. These blind spots can trigger expensive outages, service level agreement (SLA) breaches, plummeting productivity, and missed revenue opportunities. As a result, the demand for network observability solutions is growing rapidly.

Understanding network observability

Network observability is all about achieving total visibility across entire network delivery paths, whether those paths are nestled within a data center or sprawling across hybrid multi-cloud environments. This observability means having end-to-end views and insights, no matter if the networks are managed internally or by external players like ISPs and cloud vendors.

At Broadcom, we recognize that network teams, despite being on the hook for service delivery, often lack control over all the factors influencing the user experience. That’s why we’re committed to offering a network observability solution that arms teams with actionable insights, accelerating performance issue resolution, improving uptime, and enhancing the connected experiences of both employees and customers.

The impact of network observability

We sponsored a Harvard Business Review Analytic Services report to spotlight how network observability can boost network performance and user experiences, driving stellar business outcomes. This report reveals how NOC teams have harnessed network observability to revolutionize operations, making networks more resilient, scalable, and high performing. By using Network Observability by Broadcom, our customers achieve complete visibility into every network hop, inside and outside their data centers. This transparency enables swift pinpointing and isolation of degradation points and root causes, slashing mean time to resolution. This visibility improves mean time to innocence, shielding the internal network team from undue blame. By accelerating issue resolution and preventing client service disruptions, organizations slash costs and avoid penalties associated with SLA breaches.

Key takeaways

As you continue to advance your organization’s network observability journey, we hope you find this report insightful and inspiring.

Read the Harvard Business Review Analytic Services report to explore how network observability can transform your business operations and fuel success in the digital age.

See why optimized network performance is a critical success factor for today’s digital businesses. And discover essential approaches for optimizing network operations, accelerating network transformations, and enhancing connected experiences.