May 15, 2025
Building a Self-Service AI Agent With the Power of ASK_AI in Automic Automation V24.4
7 min read

Written by: Andreas Ronge
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Key Takeaways
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In a previous blog post, we discussed the concept of building an AI agent using Automic Automation. This post will go into the details of doing this with ASK_AI in Automic.
With the release of V24.4, Automic Automation delivers powerful new AI features like ASK_AI. These features enable you to add more intelligence to your automation use cases. In parallel, the idea of AI agents is increasingly moving into the spotlight.
So what happens if we combine those two things?
Agentic AI?
Agentic AI is a type of artificial intelligence that operates autonomously, making decisions and taking actions to achieve specific goals with minimal human oversight. At its core, agentic AI functions through three key processes:
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Visit the full blog page to learn more about how you can add more intelligence to your automation use cases. |
Andreas Ronge
Andreas Ronge is the Chief Architect for Automic Automation. He has been with Broadcom for 20+ years in different roles, starting as a developer and is now the technical lead for the product responsible for all new feature designs as well as the technical roadmap.
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