<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      May 15, 2025

      Building a Self-Service AI Agent With the Power of ASK_AI in Automic Automation V24.4

      7 min read

      Written by: Andreas Ronge
      Key Takeaways
      • See how Automic Automation’s v24.4 release includes powerful new AI features like ASK_AI.
      • Leverage AI to gain a deeper understanding of events, ultimately enabling the execution of a workflow.
      • Employ AI-based decision-making to bring more intelligence to every stage of your automation.

      In a previous blog post, we discussed the concept of building an AI agent using Automic Automation. This post will go into the details of doing this with ASK_AI in Automic.

      With the release of V24.4, Automic Automation delivers powerful new AI features like ASK_AI. These features enable you to add more intelligence to your automation use cases. In parallel, the idea of AI agents is increasingly moving into the spotlight.

      So what happens if we combine those two things?

      Agentic AI?

      Agentic AI is a type of artificial intelligence that operates autonomously, making decisions and taking actions to achieve specific goals with minimal human oversight. At its core, agentic AI functions through three key processes:

      Visit the full blog page to learn more about how you can add more intelligence to your automation use cases.

       

      Tag(s): Automation , Automic Automation

      Andreas Ronge

      Andreas Ronge is the Chief Architect for Automic Automation. He has been with Broadcom for 20+ years in different roles, starting as a developer and is now the technical lead for the product responsible for all new feature designs as well as the technical roadmap.

      Other resources you might be interested in

      icon
      Course August 14, 2026

      AAI: Monitoring Global Shift Operations with Jobstream Runs Views

      Focuses on live operational triage, teaching operators to track real-time executions, identify "Red-Zone" failures, and drill down to resolve bottlenecks.

      Go to Training
      icon
      Course August 14, 2026

      AAI: Triaging Incidents via the Gantt View

      See how to use the Gantt Command Center to isolate failures and restore pipelines. Trace dependency paths, evaluate delays, and inspect job properties.

      Go to Training
      icon
      Course August 14, 2026

      AAI: Tracking Trends & Runtimes with Jobstream Run Details

      Learn how to analyze multi-week historical performance using Actual, Relative to SLA, and SLA Graph views. See how to spot and prove performance issues.

      Go to Training
      icon
      Office Hours August 13, 2026

      Rally Office Hours: August 13, 2026

      This Rally Office Hours session covers upcoming product deprecations, custom view migrations, high-level reporting solutions, and workspace field updates.

      View Recording
      icon
      Course August 13, 2026

      AppNeta: Getting Started

      Learn how AppNeta delivers end-to-end visibility into the performance of networks and applications across modern, distributed environments.

      Go to Training
      icon
      Course August 13, 2026

      AppNeta: Support Triage Playbook

      Learn the steps to triage and investigate issues with AppNeta. See how to resolve issues or gather initial information to hand off to next-level support.

      Go to Training
      icon
      Office Hours August 7, 2026

      Rally Office Hours: August 7, 2026

      Reveals how API queries can be used for non-static values, sharing examples from templates. Looks at risk burndown charts and iteration dropdown limits.

      View Recording
      icon
      Office Hours July 30, 2026

      Rally Office Hours: July 30, 2026

      View this session to find out about the new query counter widget, custom list print card updates, dynamic Rally-to-Clarity mapping, and Q3 events.

      View Recording
      icon
      Blog July 27, 2026

      What’s New in DX NetOps Topology: Summer 2026

      See what’s new in DX NetOps topology. Leverage capabilities for expanded multi-vendor discovery, faster triage, custom views, and seamless data exports.

      Read Blog