<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      May 15, 2025

      Building a Self-Service AI Agent With the Power of ASK_AI in Automic Automation V24.4

      7 min read

      Written by: Andreas Ronge
      Key Takeaways
      • See how Automic Automation’s v24.4 release includes powerful new AI features like ASK_AI.
      • Leverage AI to gain a deeper understanding of events, ultimately enabling the execution of a workflow.
      • Employ AI-based decision-making to bring more intelligence to every stage of your automation.

      In a previous blog post, we discussed the concept of building an AI agent using Automic Automation. This post will go into the details of doing this with ASK_AI in Automic.

      With the release of V24.4, Automic Automation delivers powerful new AI features like ASK_AI. These features enable you to add more intelligence to your automation use cases. In parallel, the idea of AI agents is increasingly moving into the spotlight.

      So what happens if we combine those two things?

      Agentic AI?

      Agentic AI is a type of artificial intelligence that operates autonomously, making decisions and taking actions to achieve specific goals with minimal human oversight. At its core, agentic AI functions through three key processes:

      Visit the full blog page to learn more about how you can add more intelligence to your automation use cases.

       

      Tag(s): Automation , Automic Automation

      Andreas Ronge

      Andreas Ronge is the Chief Architect for Automic Automation. He has been with Broadcom for 20+ years in different roles, starting as a developer and is now the technical lead for the product responsible for all new feature designs as well as the technical roadmap.

      Other resources you might be interested in

      icon
      Video May 1, 2026

      Automic Automation Cloud Integration: DBT

      This video explains the Automic Automation DBT agent integration and its benefits. Learn about the agent and find out how to install, configure, and use it.

      Watch Video
      icon
      Video May 1, 2026

      Automic Automation Cloud Integrations: Cloud Foundry Agent Integration

      This video explains the Automic Automation Cloud Foundry agent integration and its benefits. Learn how to install, configure, and use the agent.

      Watch Video
      icon
      Course April 28, 2026

      Clarity: Objects, Attributes, and Views

      In this course, you will master the five core functional areas of Clarity Admin Studio configuration that form the backbone of the user experience.

      Go to Training
      icon
      Course April 24, 2026

      Automic Automation: Getting Started with the Automic Web Interface Version 26

      Get started with the v26 Automic Web Interface (AWI). Learn how to navigate the modernized UI, customize your workspace, and move between perspectives.

      Go to Training
      icon
      Course April 24, 2026

      Automic Automation v26: Zero Downtime Upgrade (ZDU)

      Learn how to employ the Zero Downtime Upgrade (ZDU) process. Transition from Automic v24 to v26 while your mission-critical workflows continue to execute.

      Go to Training
      icon
      Office Hours April 23, 2026

      Rally Office Hours: April 23, 2026

      Learn about new tools Rally provides for moving legacy pages to custom views. Listen to technical Q&A and find out about upcoming events.

      View Recording
      icon
      Course April 22, 2026

      ValueOps ConnectALL: Synchronize Jira and Rally for Frictionless Cost Accounting

      This course teaches you how to integrate Jira data into Rally for the purpose of frictionless cost accounting in Clarity.

      Go to Training
      icon
      Course April 22, 2026

      AppNeta: Introducing the Intelligent Alarms Experience

      Learn how to use the new Intelligent Alarms experience in AppNeta, including new metrics, new user workflows, and the new thresholding, event, and alarm system.

      Go to Training
      icon
      Office Hours April 16, 2026

      Rally Office Hours: April 16, 2026

      Join Rally Office Hours to get expert tips and the latest product news. Explore new AI controls, Monte Carlo simulation for milestones, and more.

      View Recording