<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
    May 15, 2025

    Building a Self-Service AI Agent With the Power of ASK_AI in Automic Automation V24.4

    7 min read

    Key Takeaways
    • See how Automic Automation’s v24.4 release includes powerful new AI features like ASK_AI.
    • Leverage AI to gain a deeper understanding of events, ultimately enabling the execution of a workflow.
    • Employ AI-based decision-making to bring more intelligence to every stage of your automation.

    In a previous blog post, we discussed the concept of building an AI agent using Automic Automation. This post will go into the details of doing this with ASK_AI in Automic.

    With the release of V24.4, Automic Automation delivers powerful new AI features like ASK_AI. These features enable you to add more intelligence to your automation use cases. In parallel, the idea of AI agents is increasingly moving into the spotlight.

    So what happens if we combine those two things?

    Agentic AI?

    Agentic AI is a type of artificial intelligence that operates autonomously, making decisions and taking actions to achieve specific goals with minimal human oversight. At its core, agentic AI functions through three key processes:

    Visit the full blog page to learn more about how you can add more intelligence to your automation use cases.

     

    Andreas Ronge

    Andreas Ronge is the Chief Architect for Automic Automation. He has been with Broadcom for 20+ years in different roles, starting as a developer and is now the technical lead for the product responsible for all new feature designs as well as the technical roadmap.

    Other resources you might be interested in

    icon
    Video January 20, 2026

    Automic Automation Cloud Integration: SAP Integration Suite Integration

    Instantly inherit the advanced capabilities of your enterprise solution, enabling you to deliver your digital transformation more quickly and successfully.

    icon
    Video January 20, 2026

    Automic Automation Cloud Integration: Azure Power BI Agent Integration

    Learn to integrate Automic Automation with Azure Power BI to schedule refreshes, monitor jobs, and orchestrate cloud workloads from a single interface.

    icon
    Office Hours January 15, 2026

    Rally Office Hours: January 15, 2026

    The Scope Change for Work Items widget has been released. This new widget tracks changes in work items, specifically user stories, defects, defect suites, and test sets, within a time box, such as an...

    icon
    Course January 9, 2026

    ValueOps ConnectALL: Creating a Universal Adapter

    This course helps you understand the complete workflow for creating a Universal Adapter in ValueOps ConnectALL.

    icon
    Course January 9, 2026

    AAI - Monitoring Jobstreams Using Business Areas

    Learn how business areas help you organize and focus your monitoring in AAI. Find out where business area filters appear and how to refine your daily views.

    icon
    Office Hours January 8, 2026

    Rally Office Hours: January 8, 2026

    Learn about using the capacity forecasting screen and Monte Carlo simulations in Rally. The session also includes a Q&A segment covering topics such as tracking work handoffs with tasks or custom...

    icon
    Course January 7, 2026

    DX NetOps Smarts: Overview

    Learn how DX NetOps Smarts discovers hybrid environments to map complex topologies, then provides unified real-time monitoring with advanced fault management and automated root-cause analysis.

    icon
    Blog December 22, 2025

    Top 3 Trends Defining Network Observability in 2026

    Discover the three specific trends that will define network observability in 2026. See how unified observability and predictive AI will shape the landscape.

    icon
    Office Hours December 18, 2025

    Rally Office Hours: December 18, 2025

    Rally Office Hours features an AI-driven artifact breakdown tool that creates child items from features/stories. The Q&A covers capacity planning, forecasting and burnup charts.