March 28, 2025
Automic Automation 24.4 is Here: Unlock the Power of GenAI in Your Automation!
4 min read

Written by: Kaj Wierda
|
Key Takeaways
|
|
Automic Automation 24.4 has arrived, bringing the transformative power of Generative AI to your fingertips. This release empowers every user – from automation newcomers to seasoned experts – to boost productivity, gain deeper insights, and unlock new levels of efficiency. Discover how GenAI revolutionizes your automation workflows and elevates your expertise.
Introducing AI-driven intelligence for Automic workflows
Automic 24.4 introduces ground-breaking features that integrate GenAI, the intelligence of large language models (LLMs) directly into your automation environment. Experience the benefits of GenAI in Automic with AI-powered analysis and contextual guidance to become more productive, empower more users regardless of experience level, gain deeper insights into execution results, and catch potential problems before they occur.
How AI in Automic transforms your automation workflow
Flexible and secure AI model integration
Maintain control over data security with Bring Your Own Model (BYOM) support for leading LLMs like Google’s Gemini, OpenAI’s GPT, or a local open source LLM via the Ollama platform. Keep your sensitive information within your own environment. Automic SaaS customers will leverage the default model, Gemini.
Build AI-powered workflows
Integrate AI into your automation workflows using the new ASK_AI function. Automatically generate enhanced notifications with error explanations, translations, and more. Receive alerts that tell you not only *what* went wrong, but *why* and *how* to fix it. Get effortless data extraction using natural language to use for example, to prioritize service tickets.

Integrate AI prompts directly into your automation scripts with ASK_AI.
Contextual AI-powered insights to speed root cause analysis
Effortlessly summarize job execution reports, analyze complex scripts, and receive clear explanations of cryptic error messages, all within the familiar Automic UI. Right-click anywhere in the UI for instant access to AI-powered analysis of executions, tasks, and error messages. Uncover hidden insights and understand the impact of recent changes.

Find the root cause of failure in a log with AI-powered analysis.
AI-powered help
Improve productivity and get help with natural language requests in any language through an AI-powered help chat interface. Get answers to your Automic and automation questions faster.

By asking about the GCP Big Query agent in natural language, the AI-powered assistant will provide information about how the integration works.
Global communication with multilingual support
Conduct conversations and receive AI-powered insights in any language, breaking down communication barriers and expanding the reach of your automation.
Experience the future of automation with the power of GenAI
For our Automic on-premises and AAKE customers, upgrade to Automic 24.4 today. Join a Designated Upgrade Weekend to get dedicated support and fast efficient upgrades. Automic SaaS customers: these new features are available today.
Kaj Wierda
Kaj Wierda is Senior Product Line Manager at Broadcom with responsibility for Automic Automation. He is considered a pioneer and veteran in the automation space, leading teams that created market-leading enterprise automation solutions. Kaj is based out of the Netherlands and commutes between Amsterdam and the...
Other resources you might be interested in
Is Your Network Modernization Frozen by Fear?
See how the “if it ain’t broke, don’t fix it” mindset delays many network modernization projects. Employ network observability and migrate with confidence.
The Seven Wastes of Network Operations
Discover the seven common areas of waste in network operations, and see how network observability helps you systematically eliminate this waste.
Your NOC's Most Important New Skill? Ignoring Things
See why collecting more data has backfired, creating alert fatigue and burying critical problems in noise. Harness observability to focus on what’s relevant.
Rally Office Hours: November 13, 2025
This session featured a product announcement of the new Rally AI chatbot, a Q&A about defect count roll-ups and the ability to impersonate a user, and a segment on upcoming events.
AppNeta: Create Monitoring Policies for Active Monitoring
Learn how to create and configure monitoring policies in AppNeta in order to set up active network and web application monitoring.
Rally Office Hours: November 6, 2025
Track AI usage with custom views, perform advanced API reporting, find inactive teams, and the understand the power of the Rally Excel Add-on.
AAI - Using Dashboards for Workload Monitoring
Learn how to use dashboards in AAI to monitor workload performance and track SLA health. Discover how to add widgets, configure layouts, and organize dashboards into tabs that match your monitoring...
Getting Started with Automic SaaS Administration for New Customers
This course equips Automic SaaS administrators with clear, step-by-step instructions to master the crucial onboarding phases and enable their instance.
This Halloween, the Scariest Monsters Are in Your Network
See how network observability can help you identify and tame the zombies, vampires, and werewolves lurking in your network infrastructure.