<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      November 5, 2020

      Candy-Maker Soothes Sweet Tooth with Clarity and Rally

      Written by: Alf Abuhajleh

      We recently sat down with a large chocolate-maker to talk about the challenges of creating delicious candy for an ever-growing market. How can Clarity and Rally help fulfill the cravings of discernible customers? Here’s an excerpt:

      What were the challenges you needed to overcome to be successful?

      As the technology department for the company, we touch virtually every project, but we lacked insight into what work was happening and where we were investing our resources. We were good at managing projects, but we lacked a portfolio view. That made it hard to know if we were living up to our values of providing employees with a great quality of life, and to know if we had enough people with the right skills to consistently deliver for our customers.

      How did you go about addressing those problems?

      We focused primarily on a portfolio solution and on understanding and improving our resource management approach. We sought to answer questions around the work we were doing, the people working on them and the remaining capacity (if any). We also wanted to understand the balance and distribution of our work across different areas and disciplines.

      What did you do, and how did it help?

      We chose Clarity from Broadcom and implemented it with the help of their delivery partner Rego Consulting. It was clearly the best choice for us and we implemented it with a focus on portfolio management first, alongside the resource management functionality. That allowed us to address our two main priorities.

      We soon recognized that to optimize our ability to manage work we needed to make changes to how we operate. We restructured the technology group around the capabilities that Clarity delivered and are now looking to strengthen our services with additional hiring – dedicated resource managers, for example.

      A number of other areas in the business saw what we were achieving and Clarity is now being expanded to them so that they can also leverage its performance. Even though we have only been using it for a few months, it is rapidly becoming the main tool for the company. We’re already heading towards making it the solution for portfolio and project management for all users.

      How is this driving your success?

      Quite simply, we better understand our business. We’re starting to use the roadmapping functionality which is help us to understand where our priority projects are and the timeframes for delivery. That’s changing the way people think – we’re encouraging conversations around where the business needs to be in five years.

      At the same time, we’re embracing agile within the technology group and looking to leverage SAFe. Clarity is helping us to do that and is integrated with Broadcom’s Rally solution. That will help us further drive effectiveness and efficiency and help us better connect with our customers – improving their purchasing experience.

      It also helps us to improve the quality of life for our employees – they are able to work 100% remotely so we were able to adapt seamlessly when COVID-19 hit. We want to be on the leading edge of everything we do, and Clarity is helping us achieve that.

      Tag(s): ValueOps , Rally , Clarity , Q & A

      Alf Abuhajleh

      Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

      Other resources you might be interested in

      icon
      Blog May 11, 2026

      Migrating Your DX NetOps Integrations from OData 2 to OData 4

      Moving DX NetOps to OData 4? Learn how to identify active API queries, update your endpoints, and adjust your query syntax for a seamless transition today.

      Read Blog
      icon
      Course May 8, 2026

      Clarity: Reporting Basics

      This course explains how reporting works in Clarity, how the three reporting tiles connect, and how to reuse existing reports for your business needs.

      Go to Training
      icon
      Solution and Capabilities Briefs May 7, 2026

      Unifying Network Configuration Management and Observability

      Learn how unifying Network Configuration Management with comprehensive observability eliminates operational blind spots.

      Read Executive Brief
      icon
      Video May 7, 2026

      Automic Automation Cloud Integration: AWS SSM

      This video explains the Automic Automation AWS SSM agent integration and its benefits. It presents its components and demonstrates how to install, configure, and use it.

      Watch Video
      icon
      Office Hours May 7, 2026

      Rally Office Hours: May 7th, 2026

      This video details various Rally updates, including a tutorial on using AI for custom widget creation and news on upcoming community networking events.

      View Recording
      icon
      Video May 1, 2026

      Automic Automation Cloud Integration: DBT

      This video explains the Automic Automation DBT agent integration and its benefits. Learn about the agent and find out how to install, configure, and use it.

      Watch Video
      icon
      Video May 1, 2026

      Automic Automation Cloud Integrations: Cloud Foundry Agent Integration

      This video explains the Automic Automation Cloud Foundry agent integration and its benefits. Learn how to install, configure, and use the agent.

      Watch Video
      icon
      Office Hours April 30, 2026

      Rally Office Hours: April 30, 2026

      This Rally office hours video covers a new milestone delivery confidence framework, user Q&A on features like ranking, and upcoming event news.

      View Recording
      icon
      Course April 28, 2026

      Clarity: Objects, Attributes, and Views

      In this course, you will master the five core functional areas of Clarity Admin Studio configuration that form the backbone of the user experience.

      Go to Training