Case Study

ValueOps ConnectALL Aids Merchants Fleet to Drive Continuous Client Value

"With ValueOps ConnectALL, we are saving time, improving quality and productivity, enhancing communication, and ultimately delivering value to our clients.

Ben McIntyre

VP, Enterprise Solutions and Architecture, Merchants Fleet

Challenge

Unsynchronized systems and data slowed down client requests and ticket resolution

Solution

Bidirectional flow of data between systems eliminates redundant processes and boosts accurate ticket entry — leading to faster ticket resolution

Benefit

ValueOps ConnectALL increases team efficiency by 30%, ensures 100% record accuracy, and saves about $6000 every month

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