DX NetOps 24.3.x: Network Flow Analysis (NFA) Support Triage Playbook

Learn the steps to triage and investigate DX NetOps Network Flow Analysis (NFA) issues in order to resolve issues, or gather preliminary information to hand off to next-level support and product engineers.

Version

• This course covers DX NetOps versions 23.3.x - 24.3.x.

Roles

• Network Administrators
• DX NetOps Tools Administrators

Prerequisites

• Requires an understanding of the DX NetOps architecture and administration.
• Completion of the DX NetOps Installation and Configuration learning path is recommended.

To complete this course, you must pass the final test with a score of 80% or higher.

Upon completion, you will receive:

• A certificate validating the course completion
• The Network Flow Analysis Triage
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In this course, we will triage issues with:

• Watchdog messages
• Harvester and Reaper services
• Polling and discovery
• Logging in