COURSE

DX NetOps 24.3.x: Network Flow Analysis Support Triage Playbook

Learn the steps to triage and investigate DX NetOps Network Flow Analysis (NFA) issues in order to resolve issues, or gather preliminary information to hand off to next-level support and product engineers.

Released

December 10, 2024

Time to Complete

30 minutes

Badge

Network Flow Analysis Triage

Author

Jeff Hallford

What You Will Learn

Version

This course covers DX NetOps versions 23.3.x - 24.3.x.

Roles

Network Administrators
DX NetOps Tools Administrators

Prerequisites

Requires an understanding of the DX NetOps architecture and administration.
Completion of the DX NetOps Installation and Configuration learning path is recommended.

Exercises

This course does not contain hands-on exercises.

Completion Criteria

To complete this course, you must pass the final test with a score of 80% or higher.

What You Will Earn

Upon completion, you will receive:

A certificate validating the course completion
The Network Flow Analysis Triage badge

Course Objectives

How to triage issues with:

Watchdog messages
Harvester and Reaper services
Polling and discovery
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