Automation Analytics & Intelligence: Operations Management
As an Automation Analytics & Intelligence (AAI) operator, you provide supervision services for the IT operations team, with a focus on failures and missed service level agreements. You rely on AAI’s function/feature sets to perform your duties. In this course you will learn to use AAI to support you in your daily work:
- Monitor processes originating in one or more automation engines (schedulers in AAI)
- Identify failed or failing jobstreams as well as potential missed SLAs.
- Manage alerts triggered in AAI.
- And more ...