August 11, 2021

With DX NetOps, Oil Firm Scales Remote Network Access for 60,000 Users

Like many in 2020, executives at this large oil and gas services company made the decision to have most employees work from home and to restrict all nonessential business travel in order to keep their employees safe. The company rose to this challenge at the very outset of the pandemic.

A virtual private network (VPN) is the most common and secure way to provide access to company resources and data when employees are traveling or working remotely. Like most network devices that handle traffic, there are usually limits to the number of connections that a VPN gateway can handle at any given time.

Before the pandemic declaration, the team saw a precursor of things to come when users in one country began to exceed the maximum number of connections allowed by the gateway in their region. These users then tried to connect to a different country’s VPN gateway and that too hit its capacity. This was an indicator of the potential impact to global operations and business continuity as the work-from-home model spread around the world. These events set the IT team on a course to better understand VPN performance and make capacity adjustments for a reliable user experience.

An incredible combination of teamwork and innovation allowed this company’s employees to work safely from home, minimizing their exposure while maintaining business continuity. With the help of Broadcom’s DX NetOps network monitoring software, this company’s network operations team enabled new modes of VPN operations, scaled remote network access to over 60,000 employees, and improved visibility into the health of the work-from-home experience. Additionally, carbon emissions were reduced by minimizing commuting, travel, and office infrastructure utilization. Download the case study today to understand why an IT operations manager at this major oil and gas services company said, “DX NetOps from Broadcom helps us collect and visualize data on active remote tunnels and tunnel utilization to VPN gateways. In addition, it provides custom reports to show cumulative active tunnels across all gateways.”

Tag(s): DX NetOps , Network Observability

Jeremy Rossbach

As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...

Other resources you might be interested in

Office Hours August 7, 2026

Rally Office Hours: August 7, 2026

Reveals how API queries can be used for non-static values, sharing examples from templates. Looks at risk burndown charts and iteration dropdown limits.

View Recording

Office Hours July 30, 2026

Rally Office Hours: July 30, 2026

View this session to find out about the new query counter widget, custom list print card updates, dynamic Rally-to-Clarity mapping, and Q3 events.

View Recording

Blog July 27, 2026

What’s New in DX NetOps Topology: Summer 2026

See what’s new in DX NetOps topology. Leverage capabilities for expanded multi-vendor discovery, faster triage, custom views, and seamless data exports.

Read Blog

Office Hours July 23, 2026

Rally Office Hours: July 23, 2026

Watch the Rally Office Hours from July 23, 2026, featuring updates on custom page migration, governance work rules tips, and upcoming widget releases.

View Recording

Office Hours July 16, 2026

Rally Office Hours: July 16, 2026

This July 16, 2026 Rally Office Hours session highlights a new custom pages substitution variable, custom page migration updates, and community Q&A.

View Recording

Blog July 14, 2026

Controlling Flow Telemetry Overhead in Distributed Environments

See how the latest updates to NetOps Flow reduce telemetry overhead and optimize WAN usage. Simplify data extraction and integration with the OData 4 API.

Read Blog

Course July 13, 2026

Clarity: Managing Reports

This course is designed for report consumers who need to access, analyze, and manage published reports in Clarity.

Go to Training

Product Education July 10, 2026

Automic Integration Brochure

This brochure serves as your guide to the diverse tools, platforms, and systems that can connect seamlessly with Automic.

View Brochure

Course July 10, 2026

Clarity: Configure Reporting Data Sources Using Data Providers

This course explains the data foundation that supports Reporting in Clarity. Learn how Data Providers prepare, organize, secure, and validate reporting data.

Go to Training