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    June 12, 2024

    Risk Tracking and Management

    Risk tracking is an essential component that often determines whether initiatives succeed or fail. It's important to recognize that merely identifying risks is insufficient. Effective management and review of these risks are imperative to ensure they do not derail project objectives.

    Whether undertaking traditional project management, agile delivery, or a hybrid approach, robust risk management is crucial. To effectively manage risks, organizations must adopt a structured maturity model, moving from basic risk awareness to sophisticated, real-time oversight and integration. This model enhances adaptability and responsiveness across all project management methodologies, ensuring risks are systematically managed and mitigated.

    The essence of a risk maturity model

    Through collaboration with our clients, we have worked with IT organizations that are doing agile at scale. We have observed key patterns in risk management progression, and, based on this experience, have formulated a risk maturity model. This model offers a systematic approach for improving risk management in an organization. This model encompasses the following five levels, guiding organizations from initial risk identification to fully integrated risk management solutions:

    Level 1: Limited visibility

    At this foundational level, risk recognition is limited and often informal. Risks are identified sporadically, and information about them is accessible only to a select few individuals within the organization. Reviews are infrequent, generally occurring at the end of each quarter, and there are no established processes for broader visibility or proactive management.

    Level 2: Emerging awareness

    In organizations at this level, teams are aware of risks and actively identify them, but visibility remains limited to specific teams or departments. There is some effort to document risks, although access to this information is not yet widely distributed across the organization. Initial steps towards assessing risks are taken, but comprehensive management and visibility are still lacking.

    Level 3: Structured assessment and management

    At this phase, risk identification and assessment are more systematic, with risks being categorized and initial management strategies being applied. Information about risks begins to be shared more broadly within the organization, though visibility is still largely restricted to those directly involved in risk management processes.

    Level 4: Integrated and accessible risk management

    At this level, risk management is an integral part of daily operations, and risk information is accessible across various levels of the organization. In organizations at this stage, teams employ clear processes for risk management, including assigning roles for mitigation and ensuring that risk-related information is available to all relevant stakeholders.

    Level 5: Universal visibility and continuous improvement

    In the most advanced stage of risk maturity, risk management practices are not only integrated into all organizational processes but are also transparent. Any member of the organization can view, create, and manage risks through a centralized system. This universal visibility ensures that risks are continually reviewed and managed in real time, and lessons learned are actively implemented to enhance ongoing and future projects. This level promotes a proactive and inclusive approach to risk management, where everyone is empowered to contribute to risk identification and mitigation.

    Leveraging tools for enhanced risk management

    In today’s complex operational landscapes, it is essential to have robust tools like ValueOps. ValueOps allows risks to be associated with work items, classified in multiple ways, and displayed across various organizational levels. By integrating risk management directly into work processes—whether milestones, objectives, sprints, or quarters—and ensuring that risks are visible to all relevant teams, organizations can ensure that risks are not only identified but also managed efficiently and effectively.

    One key advantage of our ValueOps solution is its configurability, which is essential for effectively clarifying and structuring risk management steps. The ability to configure our software allows your organization to define, categorize, and prioritize risks with precision. This tailored approach ensures that risk management processes are seamlessly integrated into your operational workflows.

    ValueOps enhances visibility and control, ensuring that risks are not just noted but actively managed and mitigated. By allowing for real-time updates and classifications, the tool ensures that the organization can respond swiftly and appropriately to emerging threats, thereby safeguarding project outcomes and business objectives.

    Vocalization does not equal resolution

    It is vital to remember that simply articulating a risk does not mitigate it. As we have seen in the maturity model, the act of flagging a risk is merely the beginning of its management process. Effective risk management requires a proactive approach that includes identifying, analyzing, acting upon, and learning from each risk encountered. This continuous cycle of improvement helps build a resilient organization that can withstand and adapt to the inevitable uncertainties of business operations.

    At Broadcom, our team of experts is committed to helping companies use our robust solutions to optimize their risk-handling strategies. Through our engagements with a wide range of clients, we've gained unique insights into the prevalent challenges organizations encounter, and how our software can assist teams in addressing these challenges effectively. With our specialized solutions and in-depth expertise, we can guide your organization in implementing best practices to enhance your risk management processes and achieve critical objectives.

    We are eager to assist you further. Contact us to initiate a conversation about enhancing your risk management strategies with ValueOps. Let's explore how we can configure our solutions to best meet your specific needs.

    Fridgeir Eyjolfsson

    Fridgeir (Frikkx) Eyjolfsson works as a Client Services Consultant at Broadcom. He is a SAFe SPC with a rich Agile, SAFe & IT background. He founded two startups. His expertise as a Software Developer, SAFE consultant, RTE, Product Owner, and Head of APMO provides valuable insights into digital and agile...

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