January 7, 2021

Health-Device Maker Finds Remedy in Clarity

Operating a business in the medical technology and life sciences industries is not easy. The stakes of every project are extremely high, not just to ensure that the company delivers value for itself, but to deliver value to customers that might mean the difference between life and death. In this business you simply have to get it right. We recently spoke to a health-tech company facing just this situation. Here's an excerpt:

What were the challenges you needed to overcome to be successful?

We have over 3,000 systems and applications contributing to just a small number of products that deliver customer value. This complex environment had resulted in the development of a number of custom spreadsheet solutions to understand how much money we were spending on each product, where effort was being expended and whether products were profitable.

Unsurprisingly this was an unsatisfactory solution for us – no one had a clear insight into what work was being done, why it was being done and how much it was costing. Our parent company was looking to spin us off as a separate business and we absolutely had to have accurate information – it was critical to our success.

How did you go about addressing those problems?

We focused on investment and cost management. Those were the areas where we had the least insight and where we were spending the most time trying to understand what was going on. We needed to get to an accurate picture of the total cost of ownership of every product whether that was customer support, agile development or any other category of expenditure. We also knew that we wanted a system that had a light footprint for users – we weren’t going to get accurate information if it took excessive amounts of time to capture timesheet data or to allocate costs to the right areas.

What did you do, and how did it help?

We implemented Clarity in conjunction with Rally, and we added some custom integrations to allow for cost allocations that worked with our complex business models. Rally handles all of the work management so that our engineering teams can manage and deliver all the work in the pipeline while capturing all of the time spent on different initiatives and products.

We fund our product teams through Clarity and we have a clear picture of the budget for every Release Train as well as actual and forecast costs. In Clarity we have a single source to understand all of our funding, forecasts and features, and we have that without anyone being taken away from where we need them to be focused.

How is this driving your success?

The shift from a massive amount of cumbersome, unreliable spreadsheets to push-of-a-button information is revolutionizing our business. It’s redefining what’s possible and allowing us to pursue initiatives that would never have been considered before. That in turn delivers greater customer and business value.

We can pivot our investments quickly and with the confidence that we are making the right decisions at the right time. And we can see the implications of those decisions to validate performance.

Tag(s): ValueOps , Rally , Clarity , Q & A

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

Video March 27, 2026

Automic Automation Cloud Integrations: AWS Glue Automation Agent

Broadcom's AWS Glue Automation Agent lets you easily execute AWS Glue jobs, monitor and manage them with your existing enterprise workload automation, as well as other cloud-native activities.

Watch Video

Course March 26, 2026

AppNeta: Create Monitoring Policies for Active Monitoring

Learn how to create and configure monitoring policies in AppNeta in order to set up active network and web application monitoring.

Go to Training

Blog March 26, 2026

Debunking the Myth of the Homogeneous Network

Tame multi-vendor network chaos by harnessing a single, scalable observability platform that unifies fault, performance, and configuration data.

Read Blog

Course March 26, 2026

DX NetOps: Network Observability Deployment Engine (NODE) Install

Learn how to establish the foundational architecture for the Network Observability Deployment Engine (NODE) by mastering the deployment of CaaS and LCM.

Go to Training

Blog March 24, 2026

Mastering DX Netops Upgrade Automation

Learn how version 25.4.6 of the DX NetOps Upgrade Automation Tool provides new capabilities that make upgrades more resilient, transparent, and efficient.

Read Blog

Office Hours March 19, 2026

Rally Office Hours: March 19, 2026

In this week's Rally Office hours, learn about Rally's new custom view revision history, color-coded tags, and AI-generated HTML widget tips.

View Recording

Blog March 16, 2026

The Safe Bridge to S/4HANA: Why Your AutoSys Strategy Remains Rock Solid

Don't replace your scheduler during your SAP S/4HANA migration. AutoSys is S/4HANA ready, so you can stick with the solution and streamline your migration

Read Blog

Office Hours March 12, 2026

Rally Office Hours: March 12, 2026

Discover a new Rally course on Broadcom Software Academy featuring Custom Views and milestone dashboards, then learn about early adopter opportunities for MCP server OAuth authentication.

View Recording

Blog March 11, 2026

Why Your NOC Will Ignore AI

Network engineers often ignore AI warnings due to a lack of trust. Learn how network observability provides the evidence needed to validate predictive insights.

Read Blog