What are the challenges you need to overcome to be successful?
We’re a mature company in a mature industry, but like everyone else, technology is transforming how we operate. We need to streamline our internal operations and serve our clients how and where they need while ensuring that the shift to digital interactions doesn’t compromise privacy or security. That requires us to become a technology-driven business, which is a significant change for many areas of our operations.
How do you go about addressing those problems?
Ultimately, we exist to deliver value to our customers and for our business. Everything we do has to be focused on that value, but historically we’ve struggled with a lack of visibility at all levels. Business leaders haven’t been sure that the initiatives that they approved are delivering the best possible value, nor do they know if we are achieving the expected benefits.
The people doing the work haven’t clearly seen how their efforts contribute to improving the customer experience and business performance. That’s what we set about changing for all work, and across all business areas.
What do you do, and how does it help?
We use Broadcom’s Clarity solution to help us connect everything from strategy to benefits. We can capture proposals for projects to improve the business, flow those proposals through a common intake process, and subject them to standard financial and risk tests. Those that successfully pass those tests can then be prioritized and added to our strategic roadmap. That roadmap aligns with our strategic priorities, and when work is funded it can immediately be converted into a project and assigned to teams to deliver.
Those teams can see how their work contributes to the success of the business. Our project managers can track performance, identify and variances between planned and actual performance, and work with their stakeholders to address any issues. Clarity gives us the ability to report on and analyze data in a way that makes sense for each of those stakeholder groups, driving better corrections in less time.
How is this driving your success?
We’re delivering better solutions to our customers in a way that is more profitable for our business. We’re doing a better job of approving the right investments, and we have better visibility into the performance of those investments during the development and delivery phases. We’re utilizing our resources better, and we’re making adjustments more quickly. Clarity is delivering wins for everyone.
Alf Abuhajleh
Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.
Other resources you might be interested in
How to Install Automic Automation Kubernetes Edition v26 in Azure
Master the deployment of Automic Automation v26 on Azure AKS. Cover database setup, TLS certificates, and the new Kubernetes Gateway API.
How to Install Automic Automation Kubernetes Edition v24 in Azure
Deploy Automic Automation Kubernetes Edition v24 on Azure AKS with this step-by-step installation and configuration guide.
How to Install Automic Automation Kubernetes Edition v26 in AWS
Learn how to deploy Automic Automation Kubernetes Edition v26 on AWS EKS with this step-by-step guide for configuring databases, secrets, and agents.
How to Install Automic Automation Kubernetes Edition v24 in AWS
See how to deploy Automic Automation v24 on AWS EKS. Learn about using Fargate, Helm charts, PostgreSQL, and AWS Load Balancer Controller.
How to Install Automic Automation Kubernetes Edition v24 in GCP
This guide walks you through the steps to deploy Automic Automation Kubernetes Edition v24 into Google Kubernetes Engine (GKE) on the Google Cloud Platform (GCP).
How to Install Automic Automation Kubernetes Edition v26 in GCP
Discover the steps needed to deploy Automic Automation Kubernetes Edition v26 into Google Kubernetes Engine (GKE) on the Google Cloud Platform (GCP).
Speed with Confidence: Managing Delivery Risk in an AI-driven Development World
Stop relying on hunches and guesswork to track and manage delivery progress. Rally's milestone delivery confidence capability offers a data-driven approach.
Cloud Orchestration with ESP dSeries Workload Automation
Learn how Broadcom's ESP dSeries Workload Automation simplifies cloud orchestration and centralizes control of hybrid workloads.
Automating Device and OS Compliance in Air-Gapped Networks with Agentic AI
Secure air-gapped networks by automating device compliance. Employ a hybrid agentic AI workflow that separates public intelligence from internal audits.