<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
    February 27, 2023

    Q&A: Healthcare Providers Treat Business Transformation with Clarity

    The healthcare industry is being disrupted by a significant shift to digital and considerable industry consolidation. This is driving a lot of additional work, especially in the technology space. This work is coming to an industry that is already heavily focused on projects, some of which may have durations of a decade or more. How do healthcare companies deal with these challenges? We asked an executive at a leading healthcare organization to find out.

    What are the challenges you need to overcome to be successful?

    In our case, we had to contend with a number of corporate acquisitions over the last few years. We had to navigate these acquisitions, without disrupting our R&D projects or slowing down the modernization and digitization of our internal operations and our user experiences. We need to be able to invest our dollars and resources in the right place. We have to understand existing and emerging dependencies. We also must demonstrate that we are improving the business through our work. That’s very difficult with so many different business lines, projects, and investments all being pursued in parallel.

    How do you go about addressing those problems?

    We need to focus on what’s the same, not on what’s different. Everyone likes to think that they are working on something different and unique and that has led to multiple processes, systems, methodologies, and so on. That creates inefficiencies, it makes it harder to maintain transparency, and it increases risk while lowering performance.

    But, if we are to find commonality then it has to be something that works for everyone. We can’t force people to use a system or follow an approach that doesn’t work for them. We have to be flexible and adaptable—and so do our tools.

    What do you do, and how does it help?

    The tool that we chose to be the hub of our solution was Broadcom’s Clarity platform. It gives us the ability to integrate with all of the different tools that are in place already. This means that we can transition people off those tools as they become comfortable, but still ensure that we have a single system of record in Clarity. It also provides an exceptional level of customization, allowing us to implement the business processes that we want, rather than having to compromise what works because of a tool’s limitations.

    We can create multiple portfolios for the different types of projects that we are undertaking. We can report at any level and from the perspective of any stakeholder. That gives us the kind of visibility that we have never had before, and it reduces the amount of time needed to make decisions. The ability to integrate with our business intelligence platform also gives us access to more detailed analysis capabilities when we need them.

    How is this driving your success?

    The ability to see all of our investment portfolios in one place is a big win for us. We have better information driving better insight. Our users are able to transition on their schedule, and uptake has been great, allowing us to retire old, outdated, and manual systems. It also helps us make better financial and resource planning decisions as we have access to all demand and utilization in one place, and that fuels improved ROI.

    Tag(s): ValueOps , Clarity

    Alf Abuhajleh

    Alf Abuhajleh markets Clarity PPM from Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 20 years developing and launching emerging technologies in Silicon Valley.

    Other posts you might be interested in

    Explore the Catalog
    May 23, 2024

    Empowering Teams with People-Centric Planning: Fund People, Not Work

    Read More
    May 22, 2024

    ValueOps Insights: Revolutionize Your Value Stream Performance

    Read More
    May 22, 2024

    ValueOps by Broadcom Named a Leader and Outperformer in the GigaOm Radar Report for Value Stream Management

    Read More
    May 16, 2024

    Aligning Technology with Business: How People-Centric Planning Can Help

    Read More
    May 15, 2024

    Six OKR Pitfalls That VSM Can Help Avoid

    Read More
    May 13, 2024

    Driving Digital Transformation: VSM Strategies from Cox Automotive, London Stock Exchange Group, and Southern Company

    Read More
    May 9, 2024

    Case Study: Government Agency Boosts Agility With Modern Planning

    Read More
    May 4, 2024

    May the Fourth Be With You

    Read More
    May 2, 2024

    Governing Innovation with People-Centric Planning

    Read More