February 27, 2023

Q&A: Healthcare Providers Treat Business Transformation with Clarity

The healthcare industry is being disrupted by a significant shift to digital and considerable industry consolidation. This is driving a lot of additional work, especially in the technology space. This work is coming to an industry that is already heavily focused on projects, some of which may have durations of a decade or more. How do healthcare companies deal with these challenges? We asked an executive at a leading healthcare organization to find out.

What are the challenges you need to overcome to be successful?

In our case, we had to contend with a number of corporate acquisitions over the last few years. We had to navigate these acquisitions, without disrupting our R&D projects or slowing down the modernization and digitization of our internal operations and our user experiences. We need to be able to invest our dollars and resources in the right place. We have to understand existing and emerging dependencies. We also must demonstrate that we are improving the business through our work. That’s very difficult with so many different business lines, projects, and investments all being pursued in parallel.

How do you go about addressing those problems?

We need to focus on what’s the same, not on what’s different. Everyone likes to think that they are working on something different and unique and that has led to multiple processes, systems, methodologies, and so on. That creates inefficiencies, it makes it harder to maintain transparency, and it increases risk while lowering performance.

But, if we are to find commonality then it has to be something that works for everyone. We can’t force people to use a system or follow an approach that doesn’t work for them. We have to be flexible and adaptable—and so do our tools.

What do you do, and how does it help?

The tool that we chose to be the hub of our solution was Broadcom’s Clarity platform. It gives us the ability to integrate with all of the different tools that are in place already. This means that we can transition people off those tools as they become comfortable, but still ensure that we have a single system of record in Clarity. It also provides an exceptional level of customization, allowing us to implement the business processes that we want, rather than having to compromise what works because of a tool’s limitations.

We can create multiple portfolios for the different types of projects that we are undertaking. We can report at any level and from the perspective of any stakeholder. That gives us the kind of visibility that we have never had before, and it reduces the amount of time needed to make decisions. The ability to integrate with our business intelligence platform also gives us access to more detailed analysis capabilities when we need them.

How is this driving your success?

The ability to see all of our investment portfolios in one place is a big win for us. We have better information driving better insight. Our users are able to transition on their schedule, and uptake has been great, allowing us to retire old, outdated, and manual systems. It also helps us make better financial and resource planning decisions as we have access to all demand and utilization in one place, and that fuels improved ROI.

Tag(s): ValueOps , Clarity

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

Blog November 13, 2026

Advancing Workload Automation Security with Frontier AI

Frontier AI has fundamentally changed the security landscape. Find out how Broadcom leverages frontier AI to harden its workload automation software.

Read Blog

Course November 12, 2026

DX NetOps: Network Observability Deployment Engine (NODE) Install

Learn how to establish the foundational architecture for the Network Observability Deployment Engine (NODE) by mastering the deployment of CaaS and LCM.

Go to Training

Course November 12, 2026

AppNeta: Manage Organizations and Users

Learn how to configure and manage core AppNeta organization settings, create child organizations, and provision user accounts.

Go to Training

Office Hours November 12, 2026

Rally Office Hours: November 12, 2026

Watch a demonstration of the Rally MCP server running with Claude. See how an automated workflow can generate release notes from a Rally milestone.

View Recording

Office Hours November 5, 2026

Rally Office Hours: November 5, 2026

Explore the new time in state widget, including configuration options, supported artifacts, and upcoming features. Hear about upcoming Rally events.

View Recording

Course October 30, 2026

Automic Automation V26 Administration Foundations

This course takes you from a baseline engine installation to a fully secured, intelligent, and production-ready automation landscape.

Go to Training

Office Hours October 29, 2026

Rally Office Hours: October 29, 2026

Learn about Rally's new cycle time and time in state widgets, custom views transition guidelines, and upcoming webinars in this Office Hours session.

View Recording

Blog October 28, 2026

Demystifying NODE

Use this step-by-step guide to master the installation of Network Observability Deployment Engine (NODE). Simplify network observability rollouts.

Read Blog

Course October 23, 2026

AAI v26.0 - Linux Standalone Upgrade

Learn how to upgrade a standalone AAI installation on Linux from version 24.4.x to 26.0. Find out about updated configuration and log structures.

Go to Training