Eliminate Toil Through
Service Orchestration
For decades IT Operations has had a persistent challenge: how to increase the efficiency and effectiveness of its human capital to fully realize the business value generated by technology. In this white paper, we will discuss one of the critical areas that can fuel enhanced consistency: the tooling used in IT operations management.
Deploy Service Orchestration to improve business outcomes and eliminate toil
There is a constant drive for IT Operations to provide services at the right cost, but as today’s dynamic digital landscape increases complexity, it is increasingly difficult to deliver. And when it comes to efficiency of IT Operations, toil is the enemy.
The solution to reduce toil is automation. More specifically, you need Service Orchestration, defined as the use of an automation platform to coordinate the steps within Standard Operating Procedures either as a self-service framework or to be instigated from monitoring solutions.