Key Takeaways
|
|
In recent years, Wi-Fi has emerged as the de facto architecture for local area networks (LANs) and campus networks. Wi-Fi is also gaining more widespread usage in factories and operational technology environments.
Despite its ubiquity, Wi-Fi presents some persistent challenges for network operations center (NOC) teams. Fundamentally, it’s very difficult for these teams to ensure optimized service delivery in Wi-Fi environments, and track performance within the context of the complex networks that user transmissions are reliant upon.
Today, most network operations teams still monitor Wi-Fi as if it were a wired service, with no comprehension of aspects like radio integrity or user movement.
Think about it. Can your NOC team answer the following questions regarding Wi-Fi network delivery?
- How do I discover and visualize my multi-vendor wireless networks, and track them along with my wired and software-defined environments?
- How do I determine which infrastructure elements of my wireless network need attention now?
- How do I understand whether and how LAN, WAN, and SD-WAN outages affect the experiences of Wi-Fi users?
- How do I respond to localized challenges of slow Wi-Fi performance?
- How do I anticipate Wi-Fi performance issues before there’s an impact on users?
To gain this kind of visibility, you need a highly scalable, multi-vendor network management solution that correlates Wi-Fi, SDN, and traditional network events, along with radio frequency metrics to deliver a complete view of wireless network health.
Software vendors must empower teams in today’s NOCs to monitor wireless networks using standard operational workflows for alarm management, ticketing, and triage. However, these workflows must also incorporate awareness of radio frequency metrics, noise level, interference, and wireless user demographics and movements. Level 2 and 3 NOC teams also need to apply field-proven analytics to Wi-Fi, incorporating factors like baselines, deviation from normal, time over threshold, and business hours.
With these capabilities, you can expect to see these results:
- Faster delivery of new services to market
- More accurate ticketing for Wi-Fi issues and escalations
- Accelerated detection of the root cause of network issues
- Improved network availability
To learn more, be sure to check out a recent webcast I hosted: Wi-Fi, LAN, and WAN Performance for Your Enterprise Networks.

Jeremy Rossbach
As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...
Other resources you might be interested in
Why 1% Packet Loss Is the New 100% Outage
In an era of real-time apps and multiple clouds, the old rules about 'acceptable' network errors no longer apply. See why you need end-to-end observability.
Rally Office Hours: September 25, 2025
Rally Office Hours delivers an essential product tip: Learn to transition from Legacy Custom Pages to powerful Custom Views. Plus, Q&A insights.
Defining the Network Engineer of Tomorrow
Read this post and see why the most important investment isn't in new hardware, but in transforming your team from device managers to service delivery experts.
Harnessing AppNeta’s Browser- and HTTP-based Workflows to Track User Experience
AppNeta’s browser- and HTTP-based workflows let you see what users actually experience. Preempt issues before they become headaches for your end users.
“Rego U” Recap: Why SPM Is Still Hot
Rego Consulting’s Annual Conference underscored why strategic portfolio management (SPM) is still essential. Leverage SPM to bridge strategy and execution.
What's New in AutoSys 24.1: Built for the Modern Automation Landscape
See how AutoSys 24.1 is designed to streamline your daily tasks, accelerate troubleshooting, and simplify how you integrate with the latest technologies.
Rally Office Hours: September 18, 2025
In the latest edition of Rally office hours, learn about changes to the Progress Views widget and then follow the weekly Q&A session with Rally product experts.
Automic Automation Cloud Integrations: Google Cloud Batch Agent Integration
See how Broadcom's Google Cloud Batch Automation Agent makes it easy to schedule, queue, and execute batch processing workloads on Google Cloud resources.
Why Has Network Management Missed Its Own Revolution?
Every major IT revolution was powered by the network. It's time for network management it to have its own revolution.