August 28, 2023

DX NetOps in Action: Fujitsu Reduces TCO by 75% with Expanded “HumanCentric” Approach to NetOps

Fujitsu is a Japanese multinational information technology equipment and services company. Headquartered in Tokyo, Fujitsu has over 100 data centers worldwide. The company and its subsidiaries offer a diverse range of products and services in areas such as personal and enterprise computing (including x86), SPARC, and mainframe-compatible server products.

The challenge

Within Fujitsu Central Europe, the network operations (NetOps) team is responsible for the management of highly complex customer environments with thousands of devices, such as routers, switches, firewalls, load balancers, and more.

In supporting these types of environments in their data centers in Germany, the team was confronting two key challenges:

They lacked a unified operational dashboard that customers and internal staff could use to monitor inventory, performance, and real-time network health.
They didn’t have a high-scale performance analysis solution that could store, process, and display the massive amounts of information they needed.

The rapid and fundamental shifts taking place in their network environments compounded these early challenges. Today, the network paths of users look very different than they did just a year or two ago.

The solution: Experience-Driven NetOps

Today, the Fujitsu Central Europe team relies extensively on several DX NetOps by Broadcom products including Fault, Performance, and Flow for their both traditional and SDN deployments.

With AppNeta, the team can visualize the entire network path user traffic traverses, no matter where users are based or which networks they rely upon. AppNeta offers complete, hop-by-hop visibility of user traffic, including across SD-WAN, cloud, and last-mile ISP networks.

Results

Over the course of their 20-year partnership with Broadcom, Fujitsu Central Europe has realized numerous benefits, including:

Enhanced Operational Efficiency. Through this partnership, Fujitsu has been able to realize increased operational efficiencies by improving monitoring processes, monitoring scale, and network configuration management practices. Broadcom solutions have helped boost efficiency by reducing alarm noise while improving visibility into the data that matters.

For example, the team saw a 70% reduction in alarm noise, and now typically receives just five to 10 alarms a week. The team has also enhanced network configuration management processes with a repository for tracking known good configurations, change tracking, and compliance auditing.
Improved Insights. Broadcom solutions deliver immediate topology visibility into network degradation hot spots, whether they’re arising in internal networks or third-party ISP or cloud environments. With the solution’s flow monitoring capabilities, teams can accurately identify outliers that matter and prioritize troubleshooting of network issues based on their impact on applications. With Broadcom solutions, the team has established improved visibility into performance trends, enabling improved capacity planning for the services offered.

To learn more about Fujitsu Central Europe’s “HumanCentric” approach to NetOps, check out the full case study!

Tag(s): DX NetOps , AppNeta , Experience-Driven NetOps , Network Observability

Jeremy Rossbach

As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...

Other resources you might be interested in

Video May 1, 2026

Automic Automation Cloud Integration: DBT

This video explains the Automic Automation DBT agent integration and its benefits. Learn about the agent and find out how to install, configure, and use it.

Watch Video

Video May 1, 2026

Automic Automation Cloud Integrations: Cloud Foundry Agent Integration

This video explains the Automic Automation Cloud Foundry agent integration and its benefits. Learn how to install, configure, and use the agent.

Watch Video

Office Hours April 30, 2026

Rally Office Hours: April 30, 2026

This Rally office hours video covers a new milestone delivery confidence framework, user Q&A on features like ranking, and upcoming event news.

View Recording

Course April 28, 2026

Clarity: Objects, Attributes, and Views

In this course, you will master the five core functional areas of Clarity Admin Studio configuration that form the backbone of the user experience.

Go to Training

Course April 24, 2026

Automic Automation: Getting Started with the Automic Web Interface Version 26

Get started with the v26 Automic Web Interface (AWI). Learn how to navigate the modernized UI, customize your workspace, and move between perspectives.

Go to Training

Course April 24, 2026

Automic Automation v26: Zero Downtime Upgrade (ZDU)

Learn how to employ the Zero Downtime Upgrade (ZDU) process. Transition from Automic v24 to v26 while your mission-critical workflows continue to execute.

Go to Training

Office Hours April 23, 2026

Rally Office Hours: April 23, 2026

Learn about new tools Rally provides for moving legacy pages to custom views. Listen to technical Q&A and find out about upcoming events.

View Recording

Course April 22, 2026

ValueOps ConnectALL: Synchronize Jira and Rally for Frictionless Cost Accounting

This course teaches you how to integrate Jira data into Rally for the purpose of frictionless cost accounting in Clarity.

Go to Training

Course April 22, 2026

AppNeta: Introducing the Intelligent Alarms Experience

Learn how to use the new Intelligent Alarms experience in AppNeta, including new metrics, new user workflows, and the new thresholding, event, and alarm system.

Go to Training