<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
    August 28, 2023

    DX NetOps in Action: Fujitsu Reduces TCO by 75% with Expanded “HumanCentric” Approach to NetOps

    Fujitsu is a Japanese multinational information technology equipment and services company. Headquartered in Tokyo, Fujitsu has over 100 data centers worldwide. The company and its subsidiaries offer a diverse range of products and services in areas such as personal and enterprise computing (including x86), SPARC, and mainframe-compatible server products.

    The challenge

    Within Fujitsu Central Europe, the network operations (NetOps) team is responsible for the management of highly complex customer environments with thousands of devices, such as routers, switches, firewalls, load balancers, and more.

    In supporting these types of environments in their data centers in Germany, the team was confronting two key challenges:

    1. They lacked a unified operational dashboard that customers and internal staff could use to monitor inventory, performance, and real-time network health.
    2. They didn’t have a high-scale performance analysis solution that could store, process, and display the massive amounts of information they needed.

    The rapid and fundamental shifts taking place in their network environments compounded these early challenges. Today, the network paths of users look very different than they did just a year or two ago.

    The solution: Experience-Driven NetOps

    Today, the Fujitsu Central Europe team relies extensively on several DX NetOps by Broadcom products including Fault, Performance, and Flow for their both traditional and SDN deployments.

    With AppNeta, the team can visualize the entire network path user traffic traverses, no matter where users are based or which networks they rely upon. AppNeta offers complete, hop-by-hop visibility of user traffic, including across SD-WAN, cloud, and last-mile ISP networks.

    Results

    Over the course of their 20-year partnership with Broadcom, Fujitsu Central Europe has realized numerous benefits, including:

    • Enhanced Operational Efficiency. Through this partnership, Fujitsu has been able to realize increased operational efficiencies by improving monitoring processes, monitoring scale, and network configuration management practices. Broadcom solutions have helped boost efficiency by reducing alarm noise while improving visibility into the data that matters.

      For example, the team saw a 70% reduction in alarm noise, and now typically receives just five to 10 alarms a week. The team has also enhanced network configuration management processes with a repository for tracking known good configurations, change tracking, and compliance auditing.
    • Improved Insights. Broadcom solutions deliver immediate topology visibility into network degradation hot spots, whether they’re arising in internal networks or third-party ISP or cloud environments. With the solution’s flow monitoring capabilities, teams can accurately identify outliers that matter and prioritize troubleshooting of network issues based on their impact on applications. With Broadcom solutions, the team has established improved visibility into performance trends, enabling improved capacity planning for the services offered.

    To learn more about Fujitsu Central Europe’s “HumanCentric” approach to NetOps, check out the full case study!

    Jeremy Rossbach

    As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...

    Other resources you might be interested in

    icon
    Blog September 12, 2025

    What's Really Happening in Your Branch Office Network?

    Fragmented monitoring tools create critical visibility gaps in branch networks. Find out why you need network observability to pinpoint the cause of issues.

    icon
    Office Hours September 12, 2025

    Rally Office Hours: August 28, 2025

    Learn about the general availability of the AI writing assistant in Rally, then follow the weekly Q&A session with Rally product experts.

    icon
    Blog September 12, 2025

    AI as Talent: Navigating the New Landscape of Artificial Intelligence Management

    Adopt a strategic talent management approach to AI, so you can ensure investments generate sustainable value, improve competitive edge, and mitigate risks.

    icon
    Video September 12, 2025

    Automic Automation Cloud Integration: Google Dataproc Agent Integration

    Broadcom's Google Dataproc Automation Agent lets you easily execute Dataproc jobs, monitor and manage them with your existing enterprise workload automation, as well as other cloud-native activities.

    icon
    Blog September 9, 2025

    Observability and Monitoring Governance (Part 1 of 4)

    Find out how strong monitoring governance can help IT teams cut through the noise, see what truly matters, and act with precision.

    icon
    Blog September 9, 2025

    Observability and Monitoring Governance (Part 2 of 4)

    Read this post and discover some of the top downstream benefits of establishing strong monitoring governance. Gain best practices on how and where to start.

    icon
    Blog September 9, 2025

    DX UIM Hub Interconnectivity and the Benefits of Static Hubs

    Find out how using static hubs is a powerful way to enhance observability. Discover when and how to use static hubs, and the benefits they can provide.

    icon
    Blog September 8, 2025

    Broadcom Recognized as a Leader: Engineering the Future of Service Orchestration

    Read this post and see why Broadcom was named a Leader in the 2025 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms.

    icon
    Video September 8, 2025

    Customer Spotlight: Global Bank MUFG Saves Millions of Dollars

    MUFG’s Bruce Frank discusses how the global bank invokes Broadcom's Automated Analytics & Intelligence (AAI) to manage SLAs and ensure regulatory compliance, saving millions of dollars annually.