<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      January 30, 2023

      Rally Is How an Airline Can Focus on Its Most Important Goals

      Written by: Michelle Kerby
      Business One of the largest airlines in the world, offering an average of nearly 6700 daily flights to 350 destinations in 50 countries.
      Challenge 430 teams all working on different initiatives, but striving to drive the business forward after a challenging time for the industry
      Solution The right tool, consistently used in the right way and the right metrics being managed effectively
      Benefits 10% to 30% year-on-year improvement in cycle time, driving business value

      As global air travel slowly returns to pre-pandemic levels, we spoke with a panel of airline representatives to understand how they’re rising to the challenge of thriving in this new environment.

      What are the challenges you need to overcome to be successful?

      We need to transform. We need to refocus on driving OKRs and ensure that we are putting as much effort as possible into strategic initiatives. That’s not easy across the hundreds of development teams we have working at any one time, and it’s not easy when we also have to ensure that security, privacy, and performance remain priorities.

      How do you go about addressing those problems?

      We need to align all of our teams. We also need everyone to be consistent in their approach, constantly striving to improve performance, and rigorously focused on driving business performance. That’s difficult - we have over 400 Agile teams operating at any one time, and alignment only happens if you have a common technology platform and accurate, reliable metrics to help drive performance.

      What do you do, and how does it help?

      We’re using Broadcom’s Rally solution. We have over 320 teams accepting user stories in any given month and we have metrics that range from daily hygiene numbers for work teams to board of director-level strategic OKR contributions. We use a coach to help optimize the performance of our teams, and we analyze that performance through data-driven metrics that help teams understand where and how to improve.

      We conduct monthly retrospectives with director-level resources and above so that those management layers can help drive performance in their teams. We ensure that all messaging is consistent, always focusing on improving OKRs.

      How is this driving your success?

      We’ve seen 10% to 30% year-on-year improvements in cycle time. This level of improvement means that the same people can do more work in the same amount of time, directly fueling greater strategic contribution and higher return on investment.

      Rally also gives us better insight into where our efforts are being spent. We can identify which work is directly driving OKRs, and which isn’t. That information allows us to make better business decisions without compromising the essential maintenance elements of our business and industry. It’s also having additional benefits – improving our ability to capitalize labor costs where appropriate, for example.

      Tag(s): ValueOps , Rally

      Michelle Kerby

      Michelle brings more than 20 years of experience in marketing and sales leadership for Fortune 500 companies. She is passionate about solving customer challenges and creating loyal evangelists. Michelle is based in Silicon Valley.

      Other resources you might be interested in

      icon
      Office Hours May 14, 2026

      Rally Office Hours: May 14th, 2026

      This video from May 14, 2026 details Rally product updates, including new dependency settings. It also offers a Q&A on custom views and details events.

      View Recording
      icon
      Blog May 11, 2026

      Migrating Your DX NetOps Integrations from OData 2 to OData 4

      Moving DX NetOps to OData 4? Learn how to identify active API queries, update your endpoints, and adjust your query syntax for a seamless transition today.

      Read Blog
      icon
      Course May 8, 2026

      Clarity: Reporting Basics

      This course explains how reporting works in Clarity, how the three reporting tiles connect, and how to reuse existing reports for your business needs.

      Go to Training
      icon
      Solution and Capabilities Briefs May 7, 2026

      Unifying Network Configuration Management and Observability

      Learn how unifying Network Configuration Management with comprehensive observability eliminates operational blind spots.

      Read Executive Brief
      icon
      Video May 7, 2026

      Automic Automation Cloud Integration: AWS SSM

      This video explains the Automic Automation AWS SSM agent integration and its benefits. It presents its components and demonstrates how to install, configure, and use it.

      Watch Video
      icon
      Office Hours May 7, 2026

      Rally Office Hours: May 7th, 2026

      This video details various Rally updates, including a tutorial on using AI for custom widget creation and news on upcoming community networking events.

      View Recording
      icon
      Video May 1, 2026

      Automic Automation Cloud Integration: DBT

      This video explains the Automic Automation DBT agent integration and its benefits. Learn about the agent and find out how to install, configure, and use it.

      Watch Video
      icon
      Video May 1, 2026

      Automic Automation Cloud Integrations: Cloud Foundry Agent Integration

      This video explains the Automic Automation Cloud Foundry agent integration and its benefits. Learn how to install, configure, and use the agent.

      Watch Video
      icon
      Office Hours April 30, 2026

      Rally Office Hours: April 30, 2026

      This Rally office hours video covers a new milestone delivery confidence framework, user Q&A on features like ranking, and upcoming event news.

      View Recording