January 31, 2023

From Frontline to Back-Office, Insurance Firms Connect Value with Clarity

The insurance industry has been around for a long time and tends to be perceived as traditional and conservative. Insurance companies, however, are often at the forefront of emerging approaches to optimize their business. We spoke to representatives of several companies about their approaches to technology and its overall business impact.

What are the challenges you need to overcome to be successful?

We’re in a competitive business. We need to optimize how we operate to remain competitive. We’ve been on an Agile transformation journey for several years — and that has been going well — but we wanted to do more.

For us, that meant leaning into value streams and value stream management (VSM). We needed to do that in a way the entire organization could adapt and embrace with minimal disruption.

How do you go about addressing those problems?

We stripped everything down to the most fundamental level. We worked with our teams to understand how we were creating value. That process gave us a better understanding of real costs and benefits, which in turn meant challenging the way we had been doing things in the past.

It also meant better defining our real value streams – bringing people together to document exactly what we did. Sometimes that was nothing more than diagrams on paper, but it still worked as a way to engage people.

What do you do, and how does it help?

We’ve selected Broadcom’s VSM solution that combines Clarity and Rally. With Broadcom we can deliver true ValueOps, connecting everything we do from strategic priority setting through funding, delivery, and benefits realization. Critically, everything also ties back to value:

Executives see the value that is being delivered at an enterprise level
Business leads see the value that they are driving through their value streams
Project managers and teams see the value that they are driving directly

We can roadmap our strategies, convert plans into investments and drive those investments directly to our work teams with VSM. We then capture and track progress, identify and address any variances, and confirm that we are achieving the results that we expected. It gives us a level of confidence in our performance that has never existed before.

How is this driving your success?

It’s providing us with a common purpose. VSM concepts provide visibility into how value is being created, and Broadcom’s VSM solution shows how and where we are driving that value. We can provide everyone with insight into that value in a way that makes sense for them.

The result is improved understanding, which drives productivity and enables better decisions. It also aligns everyone in the organization from frontline team member to executive, ensuring everyone pulls in the same direction and maintains our competitive advantage.

Tag(s): ValueOps , Clarity

Alf Abuhajleh

Alf Abuhajleh markets Clarity by Broadcom. From early-days cloud computing, mobile apps and cognizant enterprise apps, Alf spent the past 25 years developing and launching emerging technologies in Silicon Valley.

Other resources you might be interested in

Blog October 28, 2026

Demystifying NODE

Use this step-by-step guide to master the installation of Network Observability Deployment Engine (NODE). Simplify network observability rollouts.

Read Blog

Course October 23, 2026

AAI v26.0 - Linux Standalone Upgrade

Learn how to upgrade a standalone AAI installation on Linux from version 24.4.x to 26.0. Find out about updated configuration and log structures.

Go to Training

Course October 23, 2026

Automic Automation v26 Standard Administration – Agents

This course covers two agent administration topics in Automic Automation version 26 (Standard): Centralized Agent Upgrade (CAU) and Agent authentication.

Go to Training

Course October 23, 2026

Automic Automation V26 Standard Administration - General Topics

This course provides Automic Automation v26 administrators with a direct, technical breakdown of core system configuration and maintenance tasks.

Go to Training

Course October 23, 2026

Automic Automation V26 Standard Administration - Advanced Processes

This course covers the Automation Engine (AE) server processes in Automic Automation version 26 (Standard).

Go to Training

Course October 23, 2026

Automic Automation V26 Standard Administration - Functional Security

This course covers the administration of functional security in Automic Automation version 26.

Go to Training

Office Hours October 22, 2026

Rally Office Hours: October 22, 2026

Find out about the GA of multi-column sorting. Learn more about tracking physical resources, cycle time widgets, and work rules for sprint additions.

View Recording

Solution and Capabilities Brief October 16, 2026

Automic Automation: Transition to SAP RISE with Confidence

Automic Automation safeguards Clean Core architecture, mitigates SAP RISE migration risks, and unifies enterprise scheduling from mainframe to cloud.

Read Solution Brief

Solution and Capabilities Brief October 16, 2026

AutoSys Workload Automation: Transition to SAP RISE with Confidence

AutoSys safeguards Clean Core architecture, mitigates SAP RISE migration risks, and unifies enterprise workload scheduling from mainframe to cloud systems.

Read Solution Brief