Rally Office Hours:
June 25, 2026

Summary

Product announcements

• Single story creation tip: A product tip was shared on how to use the "break down feature into stories" functionality to generate just a single new story through a conversational AI prompt (06:11).
• AI prompt refinement: The speaker demonstrated how to further refine a generated story by asking the AI to add specific acceptance criteria, such as filtering a dashboard by days, weeks, and months (08:34).
• User story templates: The AI currently automatically uses the default project template for generated stories, with future plans to allow users to select from multiple templates (10:12).
• AI control panel: Sub-admins have control over AI features and can enable them gradually for their organization, including the ability to break down artifacts into children (11:45). 

Q&A

• Parent fields for defects: A question was raised about why parents are not showing for defects; the speaker clarified that for defects, the field to display is "Portfolio Item" rather than "Parent" (16:01).
• Dashboard deprecation: With the "My Dashboard" page being deprecated in October, it is likely that the "My Rally" page will replace it as the default for users who have not specified a personal default (18:19).
• Bulk task creation: A user asked about creating tasks for 50 to 100 stories at once; while not available in the UI, this may be possible via the MCP server using an AI agent (20:11).
• MCP server for developers: Developers can use the Rally Model Context Protocol (MCP) server with AI agents like Claude or Cursor to perform actions such as fetching stories or creating tasks (22:11).
• Tracking progress without tasks: It was confirmed that tasks are optional in Rally and that progress is officially measured when a user story or defect moves to an "Accepted" state (27:00).
• Burndown reports: The speaker explained that timebox burndown reports are triggered by the movement of stories, which is unrelated to the movement of their sub-tasks (30:42).
• Workview grouping limitations: A user noted that stories in a workview cannot currently be grouped by parent or portfolio item, which may require a formal enhancement request (38:58).

Event news

• Enterprise AI webinar: A recent webinar titled "Why Most Enterprise AI Investments Never Deliver ROI" is now available on demand (43:15).
• Rally roadmap session: The next roadmap session is scheduled for mid-August, with registration available through BrightTalk (43:21).
• Rally Exchange event: A new deeper-dive collaborative event called "Rally Exchange" will debut on July 8th at 12:00 PM Eastern (45:18).
• Milestone delivery confidence: The upcoming Rally Exchange will feature a deep dive into milestone delivery confidence and a demonstration of building widgets with AI (45:54).
• Customer spotlight: The July 8th event will include a customer spotlight on migrating from custom views to widgets for consistent content creation (46:31).
• Community engagement: Users were encouraged to join the Rally community, attend future office hours, and subscribe to the Rally newsletter for regular updates (47:35).

Note: This summary was generated with the assistance of an artificial intelligence language model. While we strive for accuracy and quality, please note that the summary may not be entirely error-free. We recommend independently verifying the content and consulting with a product expert for specific advice or information. We do not assume any responsibility or liability for the use or interpretation of this content.

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