Rally Office Hours:
July 2, 2026

Summary

Product announcements

• OAuth client token updates: The lifecycle for OAuth client tokens has been updated to provide a more consistent and secure authentication model for integrations (04:16).
• New token expiration: New OAuth tokens will expire after 60 minutes, while refresh tokens will expire 30 days after the initial login (04:25).
• Customizable portfolio item flow states: This feature is now available in open beta, allowing users to customize flow states at the project or project hierarchy level (05:55).
• Hierarchy inheritance: Unlike team board flow states, portfolio item flow states map to parent project flow states and will inherit those settings if not customized (06:24).
• View switching: Users can toggle their Kanban board view between workspace level states and customized portfolio item flow states (07:18).
• Administrative controls: By default, only workspace administrators can customize these flow states, though they can grant this permission to project administrators at the workspace level (07:44).
• General availability target: The product team aims for this feature to reach general availability by the end of August 2026 (09:04).
• Subscription administrator action: Administrators must review current OAuth clients to ensure they use the refresh token flow, or switch to API keys if an integration requires no expiration (10:07).
• Adoption momentum: Adoption of new features has reached 33.2%, showing increasing momentum toward organizational goals (12:02).
• Insights capability: A graph demonstrating leading indicators and outcome probability was shown to highlight existing functionality available to users (12:38). 

Q&A

• Custom widget documentation: Information was shared regarding documentation for creating custom HTML widgets, including sample scripts and a public GitHub repository (17:59).
• AI for widgets: A speaker noted that some customers have successfully used AI to help write custom widgets and migrate dashboards more quickly than anticipated (19:35).
• User mentions in discussions: A user asked if additional people can be added to a previously posted mention; currently, the only workaround is to add the person in a new post (21:21).
• Pie chart enhancements: A user inquired about showing percentages on pie chart slices without hovering (21:55).
• New chart configuration: Speakers demonstrated a new "show data labels" checkbox in the custom view pie chart settings that allows for displaying both values and percentages (24:43).

Event news

• On-demand AI session: A session titled "Is AI Really Delivering?" is available for on-demand viewing, focusing on how Clarity and Rally help customers manage AI concepts (26:57).
• Roadmap session: A Q3 roadmap session is scheduled for August 18, while the Q2 roadmap remains available on demand (27:22).
• Rally Exchange: This new quarterly collaborative event will debut next Wednesday, featuring 90 minutes of virtual deep dives and customer use cases (27:37).
• Exchange topics: The upcoming Rally Exchange will include a deep dive into milestone delivery confidence and a demonstration on using AI to create HTML widgets (28:23).

Note: This summary was generated with the assistance of an artificial intelligence language model. While we strive for accuracy and quality, please note that the summary may not be entirely error-free. We recommend independently verifying the content and consulting with a product expert for specific advice or information. We do not assume any responsibility or liability for the use or interpretation of this content.

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