Rally Office Hours:
April 30, 2026

Summary

Product announcements

• Milestone delivery confidence framework: A new data-driven solution was introduced to reduce guesswork and provide real-time visibility into milestone delivery risks (07:09).
• Monte Carlo simulations: The solution utilizes historical performance data from the previous 52 weeks to run simulations and calculate objective confidence scores for teams and overall milestones (08:06).
• Risk identification: The framework helps identify bottlenecks, exposes invisible competition from work outside the milestone, and highlights planning issues, such as items scheduled after a deadline (08:38).
• Real-time impact analysis: Users can expand team views to see specific work items at risk and take immediate actions, such as rescheduling or reprioritizing, to see the impact on confidence levels (10:36).
• Future roadmap: While currently focused on milestones, this functionality is planned to expand to portfolio items and capacity planning over the next several months (13:14).
• Early adoption opportunity: Organizations interested in early adoption can contact the product team for demos and training videos (11:57).

Q&A

• Deep exports for defects: A user noted the "download with descendants" option appears to be missing when viewing only defects, which the team suggested may be a technical issue for support (17:09).
• Page size limits and ranking: Discussion occurred regarding the reduction of page size limits from 200 to 50 items in new custom pages, making it difficult to drag items across pages to change their rank (19:40).
• Rank management alternatives: The team demonstrated using the "Rank Highest" and "Move to Position" options on the user story page as a workaround for moving items large distances (21:26).
• Custom view field discrepancies: A user reported issues where fields selected in edit mode for a custom view would disappear or appear out of order when saved (23:55).
• Personal settings overriding views: It was clarified that if a user makes manual changes to fields in view mode, those personal settings may override the default layout set in shared custom views (31:13).
• Milestone global project settings: A fix was confirmed for custom lists of milestones to ensure they now obey global project settings rather than showing all milestones by default (34:12).
• Contacting support: Logistics for opening support tickets via SSO and the importance of having active credentials were discussed for users experiencing technical defects (28:57).

Event news

• Trailblazer session: A recap of the recent Trailblazer session was provided, highlighting discussions on AI's role in reaching "signal" rather than "noise" (35:45).
• Upcoming roadmap session: The next Rally roadmap webinar with the product team is scheduled to occur in a couple of weeks (36:50).
• New learning courses: Two new courses were announced on the Broadcom Academy: "Synchronizing Rally and Jira with ConnectALL" and "Frictionless Cost Accounting," which integrates Rally data with Clarity (37:50).
• Resource access: Attendees were encouraged to use QR codes provided in the session to join future office hours, subscribe to the newsletter, or access the "Unite the Enterprise" ebook (39:52).

Note: This summary was generated with the assistance of an artificial intelligence language model. While we strive for accuracy and quality, please note that the summary may not be entirely error-free. We recommend independently verifying the content and consulting with a product expert for specific advice or information. We do not assume any responsibility or liability for the use or interpretation of this content.

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