COURSE

ValueOps ConnectALL: Synchronize Incident Management with ServiceNow and Rally

The course offers step-by-step guidance for synchronizing ServiceNow and Rally using ValueOps ConnectALL, a powerful integration platform that streamlines workflow automation and data synchronization across multiple applications.

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Released

June 11, 2025

Time to Complete

1 hour

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Rally ServiceNow Integration

Instructor

Archer Berryman

This course will equip you with the knowledge and skills to configure seamless integration between ServiceNow and Rally, enabling better collaboration across teams, workflow automation, increased visibility across value streams, and faster response times.

What You Will Learn

Course content

Create Connections
Create ServiceNow Incident to Rally Defect Automation
Extending the Automation with Multi-Project and Flow Filters
Create ServiceNow Problem to Rally Defect Automation
Create ServiceNow Incident to Rally Task Automation

What You Will Earn

Upon completion, you will receive a completion certification and a Rally ServiceNow Integration badge.

Course Objectives

This course teaches you how to:

Create connections between ServiceNow and Rally
Create automations for the following use cases:
- Incidents to Defects
- Problems to Defects
- Incidents to Tasks
Understand advance configuration use cases, such as multi-project configurations and flow filters

How to Get Started

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