Rally Office Hours:
July 16, 2026

Summary

Product announcements

• New custom pages substitution variable: An additional global project and widget project substitution variable has been added to custom pages, custom views, and view filter substitutions, allowing users to pull names or object ID attributes from a project in rich text content or widget queries (05:24).
• Custom page migration leaderboard update: The migration leaderboard tracking custom page migration progress has been updated to show the last four digits of subscriptions' IDs so customers can identify themselves, and now highlights the top five fastest-moving subscriptions over the last month (11:01).

Q&A

• Custom view write protection: The speakers explained that the settings gear for a custom view is restricted to users with project admin access to all of the projects the page is shared with, matching the behavior of older custom pages (13:39).
• Exporting custom views: The speakers suggested exporting custom views as a reference copy or master template to safeguard setups and make copying views for different groups easier (15:58).
• Private custom views: A participant shared that users can keep a private copy of a custom view as a backup while sharing a separate copy with others (17:20).
• Retiring apps and suggested alternatives: The speakers highlighted the "suggested alternatives" documentation page to help users replace retiring apps (18:46).
• Kanban board replacements: Updates are planned for the custom board soon, and core features like the team board and customizable portfolio flow states are available, though the team board does not support custom column filtering across hierarchy work items (19:33).
• Cycle time data replacements: A new cycle lead time widget with drill-down capabilities is planned for release in the coming weeks, with more visualizations currently in the backlog (19:57).
• Iteration scope change replacements: The "scope change for work items" alternative features a drill-down chart that displays a list of added and removed items for a specific day or cumulatively (20:18).
• Finding subscription IDs: Workspace administrators can find their subscription ID under the "subscription" menu in the tools section, while non-admins can use the "find my admin" menu option to locate their administrator (22:55).
• Iteration navigation bugs: Users reported issues where clicking the navigation arrows on the team board or iteration status views incorrectly loads unscheduled items or jumps to random past iterations (24:44).
• Troubleshooting navigation bugs: The team suggested clearing safe views, checking browser types, closing excess tabs, refreshing the page, and filing support tickets to help troubleshoot the navigation issue (27:23).
• Work rules on test cases: Work rules are designed only for schedulable artifacts like test sets, and cannot be applied to non-schedulable test cases (34:43).
• Read-only fields: Administrators can make fields required directly through admin settings, but making a field read-only requires utilizing a work rule (36:39).
• Portfolio item work rules restriction: Unlike work items, which share a common schedule state, portfolio levels have unique states, meaning work rules can only be applied to one portfolio item type at a time and must be created separately for each level (37:18).
• Work rule deletion bug: A user reported that modifying a field with an active work rule causes the rule to auto-delete without warning; the team suspects the rules should only be disabling, and asked the user to share their email to troubleshoot further (41:53).

Event news

• Rally road maps: Users can register on BrightTalk to view upcoming and historical quarterly road maps (44:54).
• On-demand migration session: Christie's recent session on migrating to custom views and widgets is now available on-demand to assist users with the transition (45:49).
• Strategic portfolio management: An older session focused on leveraging strategic portfolio management to help organizations is still available on-demand (46:29).
• Broadcom Academy classes: Short, digestible free classes ranging from Rally 101 to agile metrics are available for both beginner and veteran users (47:00).
• Community links and newsletter: The speakers shared chat links for registering for the Rally office hours, the Rally community, and the Rally newsletter subscription (47:34).

Note: This summary was generated with the assistance of an artificial intelligence language model. While we strive for accuracy and quality, please note that the summary may not be entirely error-free. We recommend independently verifying the content and consulting with a product expert for specific advice or information. We do not assume any responsibility or liability for the use or interpretation of this content.

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