Case Study

FIS Extends Visibility Beyond Network Edge, Speeds Triage by 95%

FIS is one of the leading companies in the financial technology (FinTech) market. Since 1968, they’ve been delivering solutions that lead the way in innovation, and they now offer more than 750 products.

"DX NetOps by Broadcom has been a staple of monitoring, and the solution has been great for us. With the solution, we’ve been able to track on-premises network health and ensure the availability of our network devices."

Systems Engineer, FIS

Challenge

Ensuring optimized network service delivery, including when user traffic is reliant upon networks that reside outside the traditional borders of the enterprise.

Solution

Implemented DX NetOps and AppNeta to gain unified visibility of legacy networks, SD-WAN, and user experience.

Benefit

Reduced SLA breaches and penalties, accelerated triage by up to 95%, and improved customer satisfaction

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