<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=1110556&amp;fmt=gif">
Skip to content
Meet Our Experts Customize My Content Contact Us
      August 11, 2021

      With DX NetOps, Oil Firm Scales Remote Network Access for 60,000 Users

      Written by: Jeremy Rossbach

      Like many in 2020, executives at this large oil and gas services company made the decision to have most employees work from home and to restrict all nonessential business travel in order to keep their employees safe. The company rose to this challenge at the very outset of the pandemic.

      A virtual private network (VPN) is the most common and secure way to provide access to company resources and data when employees are traveling or working remotely. Like most network devices that handle traffic, there are usually limits to the number of connections that a VPN gateway can handle at any given time.

      Before the pandemic declaration, the team saw a precursor of things to come when users in one country began to exceed the maximum number of connections allowed by the gateway in their region. These users then tried to connect to a different country’s VPN gateway and that too hit its capacity. This was an indicator of the potential impact to global operations and business continuity as the work-from-home model spread around the world. These events set the IT team on a course to better understand VPN performance and make capacity adjustments for a reliable user experience.

      An incredible combination of teamwork and innovation allowed this company’s employees to work safely from home, minimizing their exposure while maintaining business continuity. With the help of Broadcom’s DX NetOps network monitoring software, this company’s network operations team enabled new modes of VPN operations, scaled remote network access to over 60,000 employees, and improved visibility into the health of the work-from-home experience. Additionally, carbon emissions were reduced by minimizing commuting, travel, and office infrastructure utilization. Download the case study today to understand why an IT operations manager at this major oil and gas services company said, “DX NetOps from Broadcom helps us collect and visualize data on active remote tunnels and tunnel utilization to VPN gateways. In addition, it provides custom reports to show cumulative active tunnels across all gateways.”

      Tag(s): DX NetOps , Network Observability

      Jeremy Rossbach

      As the Chief Technical Evangelist for NetOps by Broadcom, Jeremy is passionate about meeting with customers to identify their IT operational challenges and produce solutions that fit their business and network transformation goals. Prior to joining Broadcom, he spent over 15+ years working in IT, across both public...

      Other resources you might be interested in

      icon
      Course September 17, 2025

      DX NetOps: Harness Syslog for Operational Visibility

      Learn how to configure DX NetOps for robust syslog ingestion, gaining comprehensive operational visibility by displaying all external syslog messages directly within DX NetOps Portal.

      Go to Training
      icon
      Office Hours September 17, 2025

      Rally Office Hours: September 4, 2025

      In the latest edition of Rally office hours, learn how to view filter substitutions and then follow the weekly Q&A session with Rally product experts.

      View Recording
      icon
      Office Hours September 17, 2025

      Rally Office Hours: September 11, 2025

      Hear about recruiting MCP Server early adopters and ancestor filtering in Rally's Custom Lists, then follow the weekly Q&A session with Rally product experts.

      View Recording
      icon
      Blog September 16, 2025

      Powering RAG Pipelines With Automic Automation

      See how Automic Automation optimally equips you for the AI revolution, combining proven enterprise capabilities with the potential of generative AI.

      Read Blog
      icon
      Blog September 16, 2025

      Unlock Real-Time AWS Observability With Streaming Ingestion in DX Operational Observability

      With streaming ingestion capabilities, DX Operational Observability offers visibility into your AWS telemetry, enhancing insights and incident response.

      Read Blog
      icon
      Blog September 16, 2025

      Observability and IT Monitoring Governance: Establishing Order (Part 3 of 4)

      Find out how DX Unified Infrastructure Management (DX UIM) supports monitoring governance, enabling teams to manage configurations and track alarm policies.

      Read Blog
      icon
      Blog September 16, 2025

      Observability and IT Monitoring Governance (Part 4 of 4)

      This post shows how baselines, KPIs, and thresholds are essential for monitoring governance. See how IT can shift from reactive to proactive IT management.

      Read Blog
      icon
      Blog September 12, 2025

      What's Really Happening in Your Branch Office Network?

      Fragmented monitoring tools create critical visibility gaps in branch networks. Find out why you need network observability to pinpoint the cause of issues.

      Read Blog
      icon
      Office Hours September 12, 2025

      Rally Office Hours: August 28, 2025

      Learn about the general availability of the AI writing assistant in Rally, then follow the weekly Q&A session with Rally product experts.

      View Recording