COURSE

AAI Fundamentals

Gain a solid introduction to Automation Analytics and Intelligence (AAI)—a powerful platform that unifies and optimizes automated workflows across complex IT environments.

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Released

October 27, 2025

Time to Complete

90 minutes

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AAI Fundamentals

Instructor

Natalia Fontan

What You Will Learn

Get an overview of AAI’s purpose, capabilities, and value in providing end-to-end visibility across automated enterprise processes, and understand how it integrates with automation tools to deliver unified, business-centric observability.

Designed for system operators, automation engineers, workflow owners, SLA managers, IT operations teams, and business analysts, the AAI Fundamentals course empowers learners to confidently navigate the interface, interpret automation data, and enhance observability for more reliable, compliant, and efficient business performance.

What You Will Earn

Upon completion, you will receive:

A certificate validating the course completion
The AAI Fundamentals badge

Course Objectives

At the end of this course, you will be able to:

Understand AAI’s architecture, purpose, and key components
Navigate the interface and monitor jobstreams effectively
Use SLA management to ensure process reliability
Interpret analytics insights to drive business performance
Apply proactive observability to optimize automation health
Recognize how AAI integrates with automation tools for unified visibility

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