Broadcom Software Academy Blog

Harness Automation Intelligence That Restores Trust and Prevents Fire Drills

Written by Tony Beeston | Feb 24, 2025 11:01:57 PM
Key Takeaways
  • Gain enterprise-wide visibility to prevent the failures and delays that erode confidence.
  • Reduce fire drills and support costs with predictive insights and automated governance.
  • Eliminate blind spots across automation tools to accelerate troubleshooting and ensure SLA adherence.

Are automation delays having a negative impact on your business results? Is productivity dropping because you can’t pinpoint how delays will affect your business?

The success of your mission-critical business processes depends on ensuring business applications deliver accurate data, seamless performance, and uninterrupted service. However, automation failures, limited visibility, and reactive issue resolution make this difficult. Automation Analytics & Intelligence (AAI) provides the insights and control you need to restore trust, prevent disruptions, and optimize your automation landscape.

Addressing your biggest challenges with AAI

AAI is the first and only dedicated workload analytics solution. It goes beyond application monitoring to provide dynamic SLA governance and pre-built business impact dashboards and is specifically designed to centralize automation intelligence from multiple vendors, offering seamless visibility and control in one unified platform.

1. Gain business insights and understand the impact of failures and delays

  • Stop operating in the dark—AAI provides real-time insights into how automation delays affect revenue, compliance, and customer experience.
  • Gain trend analysis and risk prevention—Understand historical performance and detect patterns that indicate potential risks before they escalate.
  • Prioritize business-critical processes—Align automation execution with strategic objectives and ensure seamless service delivery.

2. Restore trust by eliminating data issues

  • Prevent delays and inaccuracies—Automation failures can lead to incorrect or missing data, which can have an adverse impact on forecasting, compliance, and decision-making.
  • Ensure consistent business performance—AAI proactively detects and prevents automation delays before they lead to trust-eroding disruptions.
  • Enable data-driven decision-making—Confidently rely on automation-driven business processes with a solution that ensures accuracy and reliability.

3. Eliminate fire drills and cut support costs

  • Reduce manual interventions—AAI predicts and prevents delays, reducing unplanned work and stress on support teams.
  • Improve team efficiency and morale—Fewer disruptions mean teams can focus on innovation instead of firefighting.
  • Reduce business service disruptions—Ensure applications run smoothly, avoiding the last-minute scrambles that have an adverse impact on operations and SLAs.

4. Achieve end-to-end visibility across automation tools

  • Break down silos—Get a unified view across all automation platforms, from mainframe to cloud.
  • Speed troubleshooting—Detect issues early and pinpoint root causes with a comprehensive understanding of dependencies.
  • Ensure SLA adherence—Proactively manage and validate SLAs across all automated processes.

Stop guessing, start optimizing: Track monthly trends that affect your applications

The latest AAI release introduces Business Area Monthly Performance, a powerful heatmap visualization that provides a 12-month view of service delivery trends. This intuitive heat map features these attributes:

  • Red zones: Highlight months where services failed to meet business targets or SLAs for application reliability.
  • Green zones: Showcase intervals with strong operational performance and high SLA success rates.


Business Area Monthly Performance

Here’s how AAI empowers you to improve delivery of automated business processing:

  • Quickly detect performance trends to ensure applications meet business objectives.
  • Drill down into specific business areas to uncover underperforming processes.
  • Identify recurring challenges and their root causes to prevent future disruptions.

By leveraging these insights, you can confidently communicate automation performance and business impact to executives and stakeholders.

Is your application monitoring falling behind?

If you’re still relying on manual interventions, fragmented monitoring tools, or reactive problem solving, you’re already falling behind. In today’s fast-paced business environment, ensuring that your applications perform seamlessly and predictably is critical to staying ahead of the competition.

Companies across industries—including financial services, manufacturing, retail, and healthcare—are already using AAI to transform their application reliability and business process efficiency. Are you ready to do the same?

Start your journey to smarter automation

Don't let SLA breaches and automation inefficiencies put your applications and business at risk. Discover how Automation Analytics & Intelligence can help you ensure smooth, predictable application performance providing real-time insights, proactive governance, and enterprise-wide visibility.

To learn more, see our Observability with AAI page or contact us today for a personalized demo.